Vladislava Oblozhina

• Organization and control of workflow
• Client relations and resolution of administrative issues
• Organization and coordination of meetings and events
• Document management and archiving of important information
• Implementation and optimization of internal regulations and procedures
• Development and implementation of an internal quality control system for client service
• Monitoring and analyzing client feedback to improve service
• Development of strategies to increase customer loyalty and introduction of new service standards
• Client support, consultations, and conflict resolution
• Compliance with corporate standards and company policies

• Organization of events and internal meetings
• Coordination of employees’ work
• Conflict resolution and maintaining staff loyalty
• Organization of training sessions and activities for staff development
• Motivation of staff to improve performance
• Ensuring compliance with service standards
• Control of labor discipline and holding staff meetings
• Monitoring adherence to established standards of service and resolving on-site issues
• Management of staff schedules to maximize productivity
• Organizing and monitoring workflow, including distribution of tasks
• Organizing and conducting staff training programs for professional development
• Ensuring uninterrupted work of equipment and systems
• Developing strategies to increase customer loyalty and implementing new service standards