Experienced Retail applications / Ecommerce and developer with solid background in software design, development and deployment. Skilled in various programming languages and software tools to create, test and maintain high-quality applications. Demonstrates talent for collaborating with cross-functional teams to turn project requirements into robust and scalable software solutions.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Retail Application Specialist
Al Khayyat Investment
Dubai, UAE
07.2018 - Current
Over 6 years of experience in integrated ERP business solutions using Microsoft Dynamics, which has Training, Support, Retail Configuration for D365 Retail operations and AX 2012 R3.
Extensive knowledge of retail business processes and operations, adept at identifying pain points and designing tailored solutions using the Retail to enhance efficiency and productivity.
Integration technologies and experience in Ecommerce and ERP; Creating and maintaining robust connections between the systems such as Ecommerce, ERP, Warehouse Management System and Order Management System, using Middleware (Boomi).
Integrating with Outlet Stock files Third Party aggregator in UAE using automation anywhere.
Integrating financial systems, enhancing and maintaining Retail Stock Ageing reports, and ensuring the closure of financial integration processes in a timely manner.
Business Analysis, Power BI and MIS-Reports. Innovation and creative development skills, strong Management skills, Retail Business Management, Process Design, Billing, and Report Automation are the other Key activities handled.
Support and develop reports based on the user’s request. BI requirements of Retail, Operations. Integrated the data from Retail Pro to the Oracle app.
Trouble shooting over the phone, quickly and efficiently figuring out the best solution for the member.
System analyst
JAWAD BUSINESS GROUP
Manama, Bahrain
09.2012 - 06.2018
Identifying the client's needs and developing a customized solution, this involves understanding primary objectives and implementing solutions within the established budget.
Implementation of Retail pro application in ADAMS, ALCOTT, ALOLUGH, BHS, CAMAIEU, CELIO, CYCLE, ORIGEM, QUIZ, LOSAN, HUNKEMOLLER, LAKELAND, HUSHPUPPIES, SHOECITI brands Outlets Retail pro application upgraded with Ver8.7 in all the regions of GCC.
Developed applications to poll the Sales files from outlets to Brand Principles Server as per the requirement using VB.Net as Front End.
Business Intelligence reports generation and provided to various Brand Operations teams.
Troubleshoot the existing system and introduce a new system for smooth working.
Provided technical support and planning base for crucial projects.
Documented new and updated existing technical specifications.
Designing customer receipts as per the company and government requirements along with the VAT.
Implementing the biometric application and providing the reports management.
Shopaid Retail application support in Jawad Super Markets and 24HRS Convenience Outlets.
IT Consultant and Programmer
Priciples Group International Dubai
Dubai, UAE
05.2007 - 01.2012
Retail pro implementations at Clients [Principles Group International - Business Partner for Retail Pro from as IT Consultant and Programmer for U.A.E, Qatar, and Kuwait Region.
Integration between Oracle Finance and Retail Pro application
All Master tables [Inventory, Vendors, and Departments] created at Oracle financials and created a module that imports the masters to Retail Pro.
Oracle Financials will issue the stocks to DDR which is a retail location in the Oracle Financial. Then the stocks will be transferred to Retail Pro Stores and the integration module will capture all these transactions and will import them into Retail Pro.
Any adjustment to the stocks will be done in Oracle Financials and will be imported to Retail Pro by the Integration Module.
For improvement of performance, defined a process to implement and operate very efficiently.
Involved in customization of receiving and picking label format and integrated the Oracle system with operators in order to measure the dimensions of the case and units for picking volume calculations.