Vyshakh Nirmalan
Abu Dhabi
Summary
As a Business Development Executive at RAK BANK, I have been responsible for driving strategic sales and negotiating contracts to achieve business growth. With a strong leadership background, have successfully reviewed and finalized contracts to ensure favorable outcomes for the company. In addition, I have honed my skills in delivering impactful elevator pitches to potential clients. My educational background includes a B-tech in Aeronautical Engineering. Moving forward, my goal is to continue excelling in business develpment and contribute to the success of a dynamic organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Development Executive
RAK BANK
11.2019 - Current
- Drive business development to onboard prospective NTB merchants seeking payment solutions such as POS terminals, E-commerce gateway and SKIPLY (exclusive for schools)
- Acts as first point of contacts for key merchants related to their existing merchant relationship
- Identify and develop opportunities with key merchants to encourage dynamic currency spends
- Liaising with product team, operations and POS and E-com support team for deployment and payment gateways integration
- Co-ordinate with cross sell department and branches to ensure partnership promotion to acquire new merchants
- Monitoring competition offering
- Team player having track record of incentives achievement month on month basis.
Senior Relationship Officer
NETWORK INTERNATIONAL
11.2017 - 10.2019
- Responsible for providing robust suit of payments product such as POS terminal, E-Commerce etc
- Manage and build upon customer relationships effectively, ensuring superior levels of service is provided to mapped portfolio merchant
- Provide leadership to team and train them to become experts of their respective business development area
- Hold regular service and account review meetings with the team
- Act as reference point for team, delivering training and support on products and services as required
- Review customer pricing in line with information provided for pre-approvals
- Maintain MIS for transactions and profitability tracking
- Experience in using digital platform for onboarding new merchants (Salesforce).
Relationship Banker
DUBAI FIRST PJSC
01.2017 - 11.2017
- Visiting and arranging appointment with business owners which include pre-arranged appointments or regular/cold/calling to maintain business relationship
- Achieving and exceeding monthly, quarterly, semi-annual sales target to achieve the division objectives
- Keeping up-to-date with all the policy and protocol received from product and credit team to onboard the right eligible customers to reduce the risk
- Build and maintain relationship with counter banks and financial institution
- Monitoring competitor's activities and products to keep up with the market pace.
Business Banker - Merchant Loan
MASHREQ BANK
10.2015 - 04.2016
- Responsible for acquiring new to bank retail merchants across all sectors of trade, hospitality and travels
- Providing end to end acquiring set up to boost B2B banking requirements
- Presenting the merchant cash manager and POS terminals favorably and in a structured professional way face to face and taking applications
- Provide convenience and clarity at the point-of-sale that promotes customer satisfaction and brand loyalty
- Regular meetings and huddle with product team and sales head within the bank
- Cold calling to arrange meetings with potential customers to prospect for new business
- Reviewing portfolio and performance, aiming to meet or exceed targets
- Mentoring on the job training to junior staff in the department as required.
Sales Executive - Merchant Loans
FGB (First Gulf Bank)
12.2013 - 09.2015
- I was involved in getting new SME and corporate clients mainly retail sectors having (POS) terminals to provide business loan against POS receivables
- With a good understanding of sales and service techniques through my experience, my professional involvement in SME and corporate banking extends to source and fulfil the exact requirements what is tangible from both business aspects
- Taking care of sales with the focus on achieving predefines sales target and growth
- Forecasting and planning monthly and quarterly targets and executing them in a given time frame
- Cold calling and meetings with retail merchant having daily business transactions to offer them business working capital
- Collecting documents as per the banks check-lists with client's acknowledgment and preparing new to bank proposal files with KYC
- Preparing account statements calculations in bookkeeping format for internal credit evaluation
- Taking genuine feedback and suggestion from customers and providing it to product team in order to enhance best customers experience.
Customer Contact Service- Sales Representative
Royal Bank of Scotland
10.2008 - 05.2013
- Providing on call services to High Net-worth clients and sourcing them with new products to manage cost and profit
- Always contributed and maintained the performances in growing units cross sales MTD
- Actively contributed to the department that received recognition for being the most efficient, productive, team-oriented out of 16 other departments
- In a department with client support and service 24/7
- Logging customers' complaints and updates in CRM, Retaining customers with ongoing promotions
- Compiled information from other Tele sales Representatives to draft reports on monthly sales
- Monitoring fraud transactions and internet transactions and emailing suspicious transaction details to Transaction monitoring Unit.
Education
B-tech - Aeronautical Engineering
Rajasthan Vidyapeeth University
Mumbai 09.2008
Skills
- Business Development
- Leadership
- Contract Negotiation
- Strategic Sales
- Market Research
- Elevator pitch
Accomplishments
- Integrity matters: Charted Institute for Security & Investment (CISI)
- Digital marketing: Hubspot academy
- Sales strategies and approaches in a new world of selling: LinkedIn learning
- Top seller award for month of April 2015 (First Gulf Bank)
- Awarded sales performer Year 2012 (Abu Dhabi Commercial Bank)
Personal Information
Date of Birth: May/03/86
Certification
- Digital Marketing -HubSpot Academy
- Sales strategies and approaches in a new world of selling.
- Integrity Matters
- ICC foundation Certificate
- UNICEF - Introduction to child protection
Section name
Obtained solo Skydiving A-license from USPA ( United states parachute association). This certification is done under the supervision and coaching from USPA certified instructor from Abu Dhabi-Skydive manged by Abu Dhabi aviation school.
Timeline
Business Development Executive
RAK BANK
11.2019 - Current
Senior Relationship Officer
NETWORK INTERNATIONAL
11.2017 - 10.2019
Relationship Banker
DUBAI FIRST PJSC
01.2017 - 11.2017
Business Banker - Merchant Loan
MASHREQ BANK
10.2015 - 04.2016
Sales Executive - Merchant Loans
FGB (First Gulf Bank)
12.2013 - 09.2015
Customer Contact Service- Sales Representative
Royal Bank of Scotland
10.2008 - 05.2013
B-tech - Aeronautical Engineering
Rajasthan Vidyapeeth University
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