Wael Ahmed Abdel Aziz Shawer
Sr. Sales manager
Abu Dhabi
Summary
Aspiring to a challenging position that will allow me to apply my expertise and drive innovation.
I have nearly 23 years of sales experience, 21 of which was spent in the UAE. Over the past 14 years, I have specialized in selling technology infrastructure, telecommunications, and software solutions in highly competitive markets. I have a proven track record in business development, strong negotiation and communication skills, and a wealth of experience working in multicultural environments. I have cultivated strong relationships with UAE public sector clients, vendors, distributors, partners, and colleagues. Additionally, I have demonstrated strong team leadership skills throughout my career.
Overview
25
25
years of professional experience
Work History
Sales & operation manager
Site Technology
10.2018 - Current
- Develop a business plan and sales strategy for the market that ensures attainment of individual as well as company sales goals and profitability.
- Prepare action plans for effective search of sales leads and prospects.
- Initiate and coordinate development of action plans to penetrate new markets.
- Assist in the development and implementation of marketing plans as needed.
- Liaise with other company functions to ensure achievement of sales objectives.
- Provide timely feedback to senior management regarding performance.
- Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
- Maintain accurate records of all pricing, sales, and activity reports.
- Create and conduct proposal presentations and RFP responses.
- Control expenses to meet budget guidelines.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Investigate lost sales and customer accounts.
- Track, collate and interpret sales figures.
- Forecast annual, quarterly and monthly sales revenue.
- Cultivate effective business relationships with executive decision makers in key accounts.
- Adhere to all company policies, procedures and business ethics codes.
- Open new business for site technology with new accounts.
- Sold first Information security solution for strategic ministry in UAE and got appreciation letter from the customer.
- Sold the first CISCO ACI in the strategic Oil and Gas account value more than 3 M.
- Achieve High Sales net profit for the organization.
- Create run rate business with 2 big accounts, Value 4.5 M.
Team Leader Government Sales
Intertec System
02.2013 - 09.2018
- Started as Account manager with Intertec in 2013 Feb.
- Contributed 60% to Abu Dhabi branch Sales teams total achieved figures in the subsequent year (2013).
- Promoted as senior account manager inside 12 months. After 24 months promoted to Major account manager and After 10 months prompted a team leader.
- The heist achiever in Government sector in all Sales team in UAE year (2014).
- Achieved the biggest deal in the year 2017 deal size more than 30M.
- Spearheaded major projects of the organization especially in Federal government, oil and Gas Sector all throughout the career with Intertec Systems.
- Major project in one of the ministries for network and security.
- Major project in one of the ministries for Infra.
- Major project in one of the ministries for Data center.
- Major project for one of oil and Gas Company for networking.
- Major project for one of the federal governments for Security.
- Major project for new government entity for Infra, networking, security and manage service.
Account Manager- Corporate Sales
Jumbo Electronics
01.2010 - 01.2013
- Started as Account manager with Jumbo in 2010 Jan.
- I developed new accounts for the organization mainly in government and oil and Gas sector.
- Spearheaded major projects of the organization especially in Federal government. And oil and Gas Sector all throughout the career with Jumbo.
- I achieved my target in 2011.
- I left the company in 2013 Jan with healthy pipeline.
Department Manager
Plug-Ins Al- Futtaim
03.2006 - 01.2010
- Managing staff.
- Merchandising.
- Hitting targets and implementing strategies to improve sales.
- Stock control.
- Hitting sales targets.
- Account analysis.
- Forecasting future sales.
- Taking care of customer service including handling queries and complaints.
- Work closely with the buyer and venders like (Samsung-SONY-LG-Philips-Hitachi-Toshiba).
- Developing contacts with potential customers and focusing on customer satisfaction.
- Focusing on upselling to increase profitability.
- Attending trade shows to identify new products and services.
- Analyze operating and financial statements for profitability ratios.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors.
- Organize and distribute staff schedules.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Sales Executive
Plug-Ins Al- Futtaim
02.2003 - 02.2006
- Work on store displays.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Approve contracts with vendors.
- Maintain inventory and ensure items are in stock.
- Keep up with fluctuating supply and demand.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service and health and safety are met.
Sales representative
Alsaada furniture showroom
01.2001 - 02.2003
- Maintaining company high standards for customer care and service.
- Exemplifying Company professional Dress for Success standards.
- Assisting customers with product selection, purchasing, financing, and warranties.
- Providing excellent follow-up and follow-through.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
Education
Bachelor of Psychology - Psychology
Zagazig University
Cairo, Egypt06.1999
Skills
Achievements And Awards
- The highest sales & the best sales growth in Q4 2015 at Intertec system.
- The highest sales record in the government department in 2014.
- The highest sales & the best sales growth in Q4 2014 at Intertec system.
- The highest sales & the best sales growth in Q3 2013 at Intertec system.
- The highest sales in Q2 2013 at Intertec system.
- The highest sales value in an invoice in Feb 2010 at Plug-ins Al-Futtaim Company.
- Outstanding contribution and achievement during the year 2009 at Plug-ins Al-Futtaim Company.
- Best Team Support in December 2009 at Plug-ins Al-Futtaim Company.
- Proactive team player in October 2009 at Plug-ins Al-Futtaim Company.
- The best sales growth in June 2009 at Plug-ins Al-Futtaim Company.
- The highest sales value in June 2009 at Plug-ins Al-Futtaim Company.
- The highest sales value in an invoice in June 2009 at Plug-ins Al-Futtaim Company.
Personal Information
- Date of Birth: 10/7/1975
- Nationality: Egyptian
- Driving License: UAE driving license
- Marital Status: Married
Training
- CISCO Advanced Security Architecture for Account Managers, 2019
- Symantec sales certified, 2019
- Kaspersky sales certified, 2019
- Palo Alto traps, 2016
- Trend micro-Deep security & Deep discovery, 2016
- HP certificate for enterprise solution, 2012
- HP Sales Certified - IT Operations Management, 2012
- Intensive course in retail selling skills at Al-Futtaim training center, 2007
- Intensive course in TOEFL international score of 517, 2005
- Intensive course in basic business skills acquisition program (BBSA), 2001-05-31 to 2001-09-10
- Intensive course in customer service, 2001
Timeline
Sales & operation manager
Site Technology
10.2018 - Current
Team Leader Government Sales
Intertec System
02.2013 - 09.2018
Account Manager- Corporate Sales
Jumbo Electronics
01.2010 - 01.2013
Department Manager
Plug-Ins Al- Futtaim
03.2006 - 01.2010
Sales Executive
Plug-Ins Al- Futtaim
02.2003 - 02.2006
Sales representative
Alsaada furniture showroom
01.2001 - 02.2003
Bachelor of Psychology - Psychology
Zagazig University