Summary
Overview
Work History
Education
Skills
Certification
Volunteering Work
Timeline
Generic
Wael Ayyoub

Wael Ayyoub

Program Manager
Dubai

Summary

Deeply accomplished, flexible and results-driven senior management executive with a career demonstrating visionary leadership and outstanding performance in the areas of project management, sales, account management, business management, business development, teams’ management, P&L leadership, continuous process enhancement and strategic planning within the dynamic technology sector.

Forward-thinking ambitious person and enterprising problem-solver with tactical foresight and verifiable success capitalizing on growth opportunities, improving bottom-line and turnaround of underperforming operations, driving large-scale cost savings, and optimizing organizational/project efficiency, productivity, performance, and profitability while consistently achieving high-record of customer satisfaction rankings. Earned solid reputation for being enthusiastic, efficient; and hands-on.

Overview

19
19
years of professional experience
2
2
years of post-secondary education
8
8
Certifications
2
2
Languages

Work History

Head of Program Management and Co-creation

Siemens
Dubai
09.2022 - Current

• Provide guidance and consulting services to clients and internal teams on strategies and technologies related to smart cities, sustainability, and digital transformation.

• Lead, define, and administer stakeholder engagement; cultivate a robust relationship with internal and external stakeholders within the realm of sustainable communities/smart cities.

• Developed and presented comprehensive budgetary and business models, resulting in a go-to-market regional business strategy that drove 20% revenue growth and informed global executive decision-making.

• Responsible for organizing and conducting Customer Value Co-Creation ‘CVCC’ activities, facilitating workshops to assist Siemens' various divisions, guiding the adoption, and understanding of the CVCC methodology. Additionally, providing guidance, help, and alignment for project implementation teams across Siemens Business Units.

• Oversee the tracking of progress across various smart city projects and actively promoting the achievement of exceptional project execution.

Senior Key Account Manager

Siemens
Dubai
01.2021 - 08.2022

• Generated, oversaw, and steered critical UAE Government accounts focusing on enhancing customer satisfaction, expanding opportunities, and developing business cases.

• Exceeded FY21 OI targets by 11% and expanded the strategic key government accounts portfolio.

• Orchestrated and guided tender submissions for both commercial and technical aspects resulting in a series of successful bids, securing multimillion-dollar contracts for the company.

• Introduced changes to the division's structure and processes, enhancing agility in tendering and order booking, resulting in a 20%-time reduction.

• Forecasted and tracked client account metrics, identified opportunities to increase sales funnels, supervised tender submissions, and collaborated closely with technical teams to align software development and integration with clients’ requirements.

• Secured through consultative selling two high-value government accounts, leveraging collaborative efforts across various teams, and capitalizing on my personal skill set.

Senior Projects Manager

Siemens
Dubai
12.2018 - 12.2020

• Managed and directed technically, contractually, and commercially a portfolio of fifteen Security and BMS projects including eight projects at EXPO 2020, The Royal Atlantis and TDRA. Contracts value of portfolio exceeds AED 50M.

• Surpassed individual FY20 annual targets by over 173%, notably achieving 110% free cash flow, 310% GM gap, and 400% variation orders.

• Formed productive, empowered, and engaged project teams to exceed business goals.

• Designated by the CFO to lead discussions with key clients, concluding unresolved variation orders and collecting outstanding payments.

Senior Project Manager

Emerson
Dubai/Dhahran
09.2012 - 11.2018

• Functioned as the client project manager, managing the complete projects lifecycles from initiation to closure.

• Accomplished the successful delivery of three prominent turnkey initiatives, comprising two projects in Dubai and one in KSA, with a combined value of USD 58M and covering an expansive area of 38,500 m². Proficiently oversaw a team of architects, contractors, and up to ten sub-contractors concurrently, ensuring adherence to budget and scope.

• Formulated and delineated project scope, specifications, contracts, budgeting, scheduling, and project KPIs, facilitating operational teams to align their efforts with established targets within implemented guidelines. Redesigned business processes to optimize systems and workflow solutions, ensuring the utmost efficiency and effectiveness.

• Managed projects P&L, reporting to Corporate VP and secured cost-free warranty extensions for crucial systems in three buildings from vendors and stakeholders totaling USD 450K.

• Achieved successful project completion through collaboration with the consultant, end-users, and FM teams surpassing tender requirements and realizing cost savings of over USD 4M.

Projects Manager

Johnson Controls
Abu Dhabi
07.2010 - 08.2012

• Spearheaded a portfolio of four prestigious projects with a total contract value of USD 4M: Cleveland Clinic Abu Dhabi, Central Market Re-Development, Shams Gate District Towers 3-8, and Westin Hotel & Abu Dhabi Golf Club.

• Selected and formed cross-functional teams and delegated daily tasks, while closely following their operational progress to foster increased effectiveness, productivity, and learning.

• Enhanced specifications and resolved bottlenecks to optimize performance levels cost-effectively resulting in 12% cost savings.

• In accordance with project management best practices, the operations assigned were effectively aligned with project standards to ensure a timely and cost-efficient conclusion while adhering to contractual obligations.

Design Manager (Burj Khalifah)

Johnson Controls
Dubai
09.2008 - 06.2010

• Led all project activities, including procurement, project plans, and controls, vendor evaluation and selection for promoting project positive results.

• Directed smart building security and other ELV systems implementation in three significant sub-projects: the Burj Khalifa External area, the Armani Privé Club, and Levels 151-153. This was done to enhance security system management and ensure the security of the buildings.

• Managed specifications/architect requirements for shop drawings final design and integration plans to guarantee clients satisfaction and accomplish system approval.

• Designed and implemented access control, CCTV Law-24 with Dubai Civil Defense, UVSS, and ANPR, loading bay vehicular scanners, anti-crash barriers, and car park barriers systems.

• Advised and cooperated closely with Emaar’s FM team, consultants, vendors, and sub-contractors to achieve approval for CAFM systems installation, security systems, and external area blown fiber.

• Implemented QA/QC program to ensure required quality control standards achievement.

• Steered operational team to resolve work-related issues and confirm tasks completion within schedule.

Technical Trainer

G4S Technology
London
05.2005 - 08.2008

• Conducted official inspection of processes at customer sites and resolved operational problems by implementing new systems within company’s procedures.

• Directed on-site and in-house training for sales managers, new intake of engineers/technicians and end-user customers.

• Implemented technical training, process re-design, and change management program for successful post-acquisition and good impacts on projects.

• Evaluated new service contracts, warranties, SLAs, and submitted recommendations to senior management.
• Introduced and implemented new QA processes to ensure quality and operational processes for improving business operation processes/integrating systems.

• Selected by CTO to create training material, including technical instructional videos for customers as part of training offering.

ADDITIONAL EXPERIENCE

• Project & Commissioning Engineer | G2 Integrated Solutions/ GiroVend | UK

Education

MBA - Business Administration And Management

Bayes Business School - City, University of London
London, England, UK
10.2015 - 10.2017

Master of Science - Information Engineering

City, University of London
London, England, UK
04.2001 -

Bachelor of Engineering - Electronic Engineering

The University of Sussex
Brighton, England, UK
04.2001 -

Skills

    Collaborative Project Management

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Certification

Agile Project Leadership, LinkedIn Learning

Volunteering Work

  • COP28 Bee Cafe, Dubai, Volunteer - A Siemens and Zayed Higher Organization for People of Determination Program
  • UNHCR, the UN Refugee Agency, Dubai, Fundraising volunteer
  • Dubai Municipality, Dubai, Environmental volunteer

      • Clean Up Dubai 2015

      • Clean Up The World Initiative

Timeline

Agile Project Leadership, LinkedIn Learning

10-2023

Digital Transformation, University of Virginia Darden School of Business

09-2023

Scrum, GoodHabitz

08-2023

Smart Cities – Management of Smart Urban Infrastructures, The École polytechnique fédérale de Lausanne

06-2023

Customer Value Co-Creation, UBE Academy, Germany

01-2023

Head of Program Management and Co-creation

Siemens
09.2022 - Current

Senior Key Account Manager

Siemens
01.2021 - 08.2022

Senior Projects Manager

Siemens
12.2018 - 12.2020

Blockchain Basics, LinkedIn Learning

08-2018

IoT Foundations, LinkedIn Learning

05-2018

Full-stack track 'Python Programming Language', Udacity

04-2018

MBA - Business Administration And Management

Bayes Business School - City, University of London
10.2015 - 10.2017

Senior Project Manager

Emerson
09.2012 - 11.2018

Projects Manager

Johnson Controls
07.2010 - 08.2012

Design Manager (Burj Khalifah)

Johnson Controls
09.2008 - 06.2010

Technical Trainer

G4S Technology
05.2005 - 08.2008

Master of Science - Information Engineering

City, University of London
04.2001 -

Bachelor of Engineering - Electronic Engineering

The University of Sussex
04.2001 -
Wael AyyoubProgram Manager