Wael Osman
Dubai
Summary
Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Proficient in interfacing and consulting on business processes, driven by a commitment to achieving results through sound overall business judgment.
Overview
14
14
years of professional experience
Work History
VP- Business Development Healthcare
OccuCare MiddleEast
08.2022 - Current
- Developing and executing business strategies to achieve short and long-term goals.
- Maintaining positive and trust-based relations with business partners, shareholders, and authorities
- Overseeing company's business operations, financial performance and investments and managed to reduce cost by 15% and increase profit by 23%.
- Building and enhancing company's public profile at events, speaking engagements among other activities.
- Increased company growth through collaboration with sales and marketing departments.
- Established performance goals for relevant departments and provided methods for reaching milestones.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Initiated strategy to drive company growth and increase market share and profitability
- Communicated business performance, forecasts and strategies to investors and shareholders
Group Commercial Director
AL Tadawi HealthCare
08.2020 - 07.2022
- Develop, plan and implement commercial plans and strategies
- Proposes and develops strategic partnerships
- Manages all aspects of pre-tender submissions including overseeing the estimating team, tender submission and sign-off
- Identifies and develops business opportunities to generate new revenue streams and improve bottom line profit
- Conduct market research and analysis to create detailed business plans for commercial opportunities resulting in 15
- Pricing negotiation and evaluating supply chain suitability
- Technical and commercial appraisal of contracts
- Fosters and works to maintain entrepreneurial growth culture throughout the company and across all teams and work functions.
Director of Marketing and Business Development
VPS Healthcare
05.2020 - 08.2021
- Identifies and develop business opportunities to generate new company revenue and improve bottom line profit
- Develop strategic revenue plan achieving AED 82 million target in 2021.
- Spearheaded expansion and development initiatives in Dubai & Northern Emirates
- Develop successful approaches to revitalize underperforming departments and create profit-generating units
- Compiled product, market and customer data to forecast accurate sales and profit projections
- Established, initiated, and optimized business development strategies based on company targets, service specifications, market data and budget factors
- Manage campaigns to solidify new client opportunities and generate new business
- Monitor Marketing team and other stakeholder to ensure companies exposure is maximized through different channels such as social media, radio/tv and website contents
- Provides guidance, expert advice, and management of Marketing and Business Development Staff.
Corporate Relationship Manager
VPS Healthcare
07.2017 - 05.2020
- Identify potential opportunities that lead to achieving 12 million in targets in 2017 and 15 million in 2018.
- Coordinate with Marketing and Business development team to facilitate specific marketing campaigns for specific packages
- Communicate regularly with corporate clients to understand needs, evaluate current services and provide support when needed
- Present clients with medical and occupational medical options to meet diverse demands
- Generate new business and referral clients in partnership with referral and C.B.D teams.
- Create and enforce solutions after carefully analyzing clients' needs and their future requirements.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Developed loyalty programs to reward and maintain customer retention.
International Marketing Manager
Medeor Hospital Dubai
01.2016 - 07.2017
- Introduced new markets and developed new business opportunities in Middle East, Africa and Asia
- Introduced Medeor 247 Hospital to new clients, creating new business opportunities in medical treatment, pharmaceuticals and medical supplies industry in different regions [Iraq – Afghanistan – Nigeria – Djibouti - China]
- Initiated Internal Audit procedure for international business unit contracts as per DCMA (Department of Contracts Management) CMA (guidelines)
- Create training modules and materials for international business unit staff.
- Researched and applied understanding of cultural norms in other countries to create smooth, positive interactions.
- Used CRM tools and reporting to track progress from lead to customer.
- Monitored marketing environment and re-evaluated global marketing plan accordingly.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Corporate Relationship Manager
Canadian Specialist Hospital
09.2009 - 12.2015
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Monitored customer feedback and generated reports to identify areas of improvement resulting in 25% increase in number of new patients.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction resulting in 10% increase in department revenue.
- Drove sales by developing multi-million dollar contract sales.
Education
Ph.D. - Healthcare Administration and Management
Eton University
Washington, U.S.A10.2019
MBA - Healthcare Administration and Management
Eton University
Washington, U.S.A09.2017
Diploma - Healthcare Administration and Management
Nottingham University
Nottingham,U.K10.2016
Bachelor of Science - Information Technology
Assuit University
Asyut, Egypt06.2001
Skills
- Market Research
- Procedure implementation
- Performance improvement
- Operations oversight
- Growth planning
- Business strategy
- Business Planning
- P&L Management
- People Management
- Account Management
- Product Development & Launch
Timeline
VP- Business Development Healthcare
OccuCare MiddleEast
08.2022 - Current
Group Commercial Director
AL Tadawi HealthCare
08.2020 - 07.2022
Director of Marketing and Business Development
VPS Healthcare
05.2020 - 08.2021
Corporate Relationship Manager
VPS Healthcare
07.2017 - 05.2020
International Marketing Manager
Medeor Hospital Dubai
01.2016 - 07.2017
Corporate Relationship Manager
Canadian Specialist Hospital
09.2009 - 12.2015
Ph.D. - Healthcare Administration and Management
Eton University
MBA - Healthcare Administration and Management
Eton University
Diploma - Healthcare Administration and Management
Nottingham University
Bachelor of Science - Information Technology
Assuit University
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