Wafa Adouani

Dynamic professional with a proven track record in facility coordination and management, notably at Cummins, where i led the transition to a new facility, enhancing operational efficiency. Skilled in negotiation and project planning, my passion in excelling in delivering projects within budget and on time, achieving significant improvements in resource management and customer satisfaction.

I have achieved most of my personal goals and am ready to work more to achieve my professional ambitions ,and am fully ready for my next level now.

• Date of Birth: 08/26/83
• Nationality: Tunisia
• Marital Status: Married

• Mrs. Grazilia Martins, VP Merchant, American Express
• Mr. Irfan Cocovik, CEO, Ecologue Engineering
• Mr. Boran Agoston, Project Manager
• Mr. Hamed Hmoud Al Ajlan, CMCS, Owner, +96599613743
• Mrs. Rashida Baiwala, Design Master, Owner, +96565081212
• Mr. Ahmed Amin, Cummins, Kuwait Branch Manager, +96566830620
• Mr. Sageer Ebraheem, Cummins, Kuwait Power Gen Head, +96555974050

• Customer service and three Ps (Professionalism, Patience, People - First attitude) training
• Excellent negotiation, communication & interpersonal skills
• Team working skills and communicate effectively with departments teams
• Outstanding presentation, reporting, and time/budget management skills
• Proven ability to rapidly gain expertise in new product lines
• Translate documents from Arabic to English or vice versa
• Implement strategy for managing a company's interactions with customers, clients, partners, and sales prospects
• Handling and Managing Clients and their Different Accounts
• Customer focus orientation
• Understanding the customer needs
• Building trust and confidence with customer
• Accessing the needs and genuinely orienting the customer toward the best solutions
• Organize sales activities, marketing, conferences, customer service, and technical support
• Create and schedule appointments with customers
• Prepare Contents/Articles for print and electronic website/Magazine/etc.
• Planning and managing important tenders and contracts
• Always comply with company policies and procedures
• Perform other duties as assigned aligned with forecasted targets and deadlines
• Develop objectives and KPIs in line with the business division's strategic goals
• Review the operating results and follow-up to ensure that appropriate measures are taken
• Planning each project stages and steps in accordance with monthly/quarterly targets
• Setting KPIs and metrics to each project
• Insight into risks and opportunities
• Explains and demonstrates products as solutions