Wafaa El Abboubi
Summary
Proven track record in enhancing customer engagement and rapport leveraging skills in digital marketing and team leadership. Excelled in creating impactful content and marketing materials, driving sales through strategic advertising design. Demonstrated exceptional organizational abilities in conference planning, ensuring seamless event execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Assistant
Al MUZAN of Events Managing
11.2023 - Current
- Created engaging content for TIK TOK, Facebook, and Instagram.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Created customized marketing materials to increase product awareness.
Sales Associate
Le Flora Flowers
07.2023 - 10.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Receptionist
RIAD EL FANNE
08.2022 - 10.2022
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
- Scheduled office meetings and client appointments for staff teams.
Certified Nursing Assistant
Excel Health
10.2020 - 07.2022
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Bachelor of Science - Nursing Assistance
GROUPE INSTITUTS EXCEL
MOROCCO07.2020
Skills
- Calendar Management
- Conference planning
- Digital Marketing
- Advertising Design
- Email Marketing
- Team leadership and supervision
Certification
- Certified [marketing assistant], [AL MUZAN EVENTS] - [2024]
Languages
Arabic
English
French
Spanish
Timeline
Marketing Assistant
Al MUZAN of Events Managing
11.2023 - Current
Sales Associate
Le Flora Flowers
07.2023 - 10.2023
Receptionist
RIAD EL FANNE
08.2022 - 10.2022
Certified Nursing Assistant
Excel Health
10.2020 - 07.2022
Bachelor of Science - Nursing Assistance
GROUPE INSTITUTS EXCEL
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