Wahab Khan
Dubai
Summary
Dedicated [Receptionist + Merchandiser] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Receptionist
LIFCO LEBANESE FRUIT LLC
Dubai
11.2021 - Current
- Received calls and Taking Orders.
- All Supermarket products knowledge.
- Handling all Online platforms e.g Instashop,Talabat, Deliveroo, and Now Now.
- Preparing orders on specific time.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Merchandiser
LIFCO LEBANESE FRUIT LLC
Dubai
11.2020 - 11.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Customer Service + Kitchen Services
KFC
Lahore
06.2017 - 06.2020
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Researched issues with shipments, product damage and incorrect product amounts.
- Coordinated product shipments with correct freight company.
- Pitched in to answer phones at main switchboard with [Number] lines.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
I.COM Intermediate - I.COM
Peak Solution Collage Lahore Cant
Lahore Cantt 09.2016
High School Diploma -
Lahore Cant High School
Lahore Cantt 08.2014
Skills
- Customer and Client Relations
- Telephone Skills
- Multi-Line Telephone Systems
- Time Management
- Staff Management
- Sorting and Labeling
- Verbal and Written Communication
- Reception Desk Management
- Performance Improvement
Hobbies
- Sportsmanship
- Travel and Tourism
- Hungry of Success
- Watching Movies
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Timeline
Receptionist
LIFCO LEBANESE FRUIT LLC
11.2021 - Current
Merchandiser
LIFCO LEBANESE FRUIT LLC
11.2020 - 11.2021
Customer Service + Kitchen Services
KFC
06.2017 - 06.2020
I.COM Intermediate - I.COM
Peak Solution Collage Lahore Cant
High School Diploma -
Lahore Cant High School
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