Dedicated Airbnb Host with over 1 year of experience liaising with property guests, achieving top satisfaction, referrals and repeat business. Organizes and coordinates space tours and answers questions regarding properties and neighborhoods, assessing and addressing individual needs of up to 5 guests concurrently. Manages portfolio of 3 listings concurrently, overseeing maintenance, cleanliness, advertising, and rentals.
Hi, I’m
Wajiha Batool
Business Analyst
Dubai Marina
Summary
Overview
7
years of professional experience
7
years of post-secondary education
Work History
AirbnbDubai
Airbnb Host
12.2021 - Current
Job overview
- Completed detailed assessments, effectively implementing comprehensive home consultation process.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
FreelancerDubai
Amazon FBA Product Analyst
10.2019 - Current
Job overview
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Naya JeevanKarachi
Project Manager
12.2018 - 08.2019
Job overview
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategic project plans to meet business objectives.
Beaconhouse School SystemKarachi
Parent Relation Officer
02.2016 - 08.2017
Job overview
- Converting leads to sales, have a conversion ratio of 86%
- Handled recovery and brought down defaulters from double digit to 2% by timely follow-ups
- Retained customers by resolving their queries and concerns in max 24 hours.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Chartered Institute of Management AccountancyUK
Advance Diploma MA from Business Management
08.2009 - 01.2012
University Overview
Gulshan College For Commerce & SciencePakistan
from Accounting And Finance
08.2008 - 12.2011
University Overview
CPCABUK
Certificate in Counselling (CSK-L2) from Counseling Psychology
03.2019 - 03.2020
University Overview
Skills
Product evaluations
Accomplishments
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Additional Information
Additional Information
UAE Driving License In Progress
Timeline
Airbnb Host
Airbnb
12.2021 - Current
Amazon FBA Product Analyst
Freelancer
10.2019 - Current
CPCAB
Certificate in Counselling (CSK-L2) from Counseling Psychology
03.2019 - 03.2020
Project Manager
Naya Jeevan
12.2018 - 08.2019
Parent Relation Officer
Beaconhouse School System
02.2016 - 08.2017
Chartered Institute of Management Accountancy
Advance Diploma MA from Business Management
08.2009 - 01.2012
Gulshan College For Commerce & Science
from Accounting And Finance
08.2008 - 12.2011
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