WAJIHA KHALID
SHARJAH,UAE
Summary
Energetic CrossFit Coach with knack for fostering community and driving members to exceed fitness goals. Pioneered new training programmes that boosted client retention and satisfaction, creating inclusive and motivating gym culture. Known for transforming fitness levels through tailored coaching and continuous support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fitness Trainer/Instructor
Toronto
Sharjah
07.2024 - 03.2025
- Employed as a fitness trainer/instructor conducting both group and personal training sessions
- Received training and guidance from experienced trainers who specialize in various areas such as nutrition, sports massage, etc
- Engaging in various tasks such as client communication, social media assistance, client follow-ups, maintaining a positive atmosphere, organizing and overseeing events, etc
- Ensured all gym equipment and facilities were properly maintained, cleaned, and inspected regularly, with a focus on ensuring a positive and satisfying experience for all clients
- Managing group fitness classes, ensuring seamless transitions between sessions and maintaining high levels of energy and motivation among participants
- Coordinating with instructors to schedule sessions, provided support and guidance, and ensured compliance with gym protocols and regulations
- Developed and implemented effective communication strategies to improve overall customer satisfaction and retention
Freelance Fitness Coach
Freelance Personal Training company
Dubai
09.2023 - 06.2024
- Physical and remote work on a full-time basis
Fitness Coach
CrossFit
Sharjah
10.2021 - 03.2024
- Designed and implemented customized fitness programs for clients, resulting in significant improvements in physical fitness and overall well-being
- Conducted one-on-one training sessions and group classes, providing personalized guidance and motivation to clients
- Developed and executed successful sales strategies to drive revenue growth and expand customer base
- Participated in sales training and development programs to stay up-to-date with industry trends and best practices
- Provided exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner
- Maintained accurate and detailed records of sales data, customer interactions, and market trends
- Managed and coordinated administrative tasks, including scheduling meetings and appointments, preparing correspondence, and tracking expenses
- Assisted with special projects, including data entry, research, and other administrative tasks
Customer service representative
Etisalat
Dubai, United Arab Emirates
01.2020 - 01.2021
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Provided top-notch support for increased customer satisfaction.
- Offered technical support, leading to enhanced user experience.
Sales representative
Gitex
Dubai, United Arab Emirates
10.2019 - 10.2019
- Enhanced customer understanding by conducting interactive product demonstrations.
- Built strong relationships with store managers to secure prime shelf space.
- Participated actively in team meetings, contributing innovative ideas.
- Maintained high level of energy and enthusiasm throughout work shift.
- Facilitated consumer buying decisions to increase sales conversions.
- Increased product visibility by distributing leaflets and samples.
Education
High School Diploma - Arts
Pakistani School Ajman
Ajman 2017 - 2018
Skills
- Well-Being awareness
- Client motivation
- Creative
- Calm under pressure
- Problem-solving
- Communication skills
- Customer service handling
- Team building
- Strategic planning
- Leadership
Languages
English
Fluent
Urdu
Native
Arabic
Elementary
Hindi
Fluent
Affiliations
- Gym
- Baking
- Driving
- Music
- Family Time
Certification
-Focus Awards Level 3 Diploma
-Practitioner in Personal Training (RQF)
January 2023 - July 2023
Timeline
Fitness Trainer/Instructor
Toronto
07.2024 - 03.2025
Freelance Fitness Coach
Freelance Personal Training company
09.2023 - 06.2024
Fitness Coach
CrossFit
10.2021 - 03.2024
Customer service representative
Etisalat
01.2020 - 01.2021
Sales representative
Gitex
10.2019 - 10.2019
High School Diploma - Arts
Pakistani School Ajman
2017 - 2018
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