Summary
Overview
Work history
Education
Skills
Certification
Languages
Custom
References
Timeline
Generic
Waleed Mohammed Ahmed Saif

Waleed Mohammed Ahmed Saif

Jeddah,Saudi Arabia

Summary

A highly experienced sales and operations leader with over 30 years of expertise in managing retail and cosmetics brands across Saudi Arabia and the GCC. I specialize in brand turnarounds, operational restructuring, and cross-functional team leadership, with a proven track record of driving profitability and growth. Currently seeking an Operations Director role where my strategic and operational acumen can contribute to business success.

Overview

30
30
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work history

Sales Director

Kamal Osman Jamjoom
Jeddah, Saudi Arabia & GCC
03.2019 - 11.2024
  • Lead and manage sales operations for key brand, Mikyajy, across Saudi Arabia and the GCC
  • Direct operational strategies to achieve sales targets and profit margins across multiple regions
  • Oversee visual merchandising, marketing execution, and employee training programs to elevate brand performance
  • Manage stock control, supply chain processes, and vendor negotiations to ensure efficient product flow
  • Implement HR strategies that reduce staff turnover, improve employee retention, and enhance overall team performance
  • Ensured regulatory compliance in all commercial operations, maintaining corporate integrity.
  • Developed strategic sales plans to enhance market presence.
  • Strengthened team performance through effective coaching and mentoring.
  • Delivered compelling sales presentations, securing high-value contracts.

Brand Director TBS

Kamal Osman Jamjoom
Jeddah, Saudi Arabia
02.2018 - 02.2019
  • Manage the P&L of the brand
  • Steered the operations for The Body Shop brand across Saudi Arabia - West, focusing on sales, customer experience, and brand positioning
  • Led cross-functional teams in operations, marketing, and training to ensure the seamless execution of brand strategies
  • Set a marketing plan that is in line with the market needs
  • Work on the VM guideline to ensure the product will presented.
  • Build a great relationship with the mother company
  • Lead quarterly and annual business reviews with the CEO, Develop and execute long-term commercial and financial plans.
  • Address slow-moving products with rationalization strategies. Manage stock exits and adjust pricing and promotions to enhance performance.

Special Projects Manager

Kamal Osman Jamjoom
01.2011 - 01.2018
  • Led the Mihyar project, working directly with the CEO to bring the brand vision to life from concept to launch
  • Conducted market research, oversaw product ordering, and collaborated on store design and concept execution
  • Managed all aspects of the grand opening and staff training, ensuring brand standards were upheld
  • Delivered a comprehensive brand launch, from conceptualizing the store experience to designing training materials and visual merchandising packs
  • Managed product sourcing, resulting in a successful product launch and positive customer feedback
  • Established the internal audit department from the ground up, resulting in improved policy adherence and stock take results of 1.56% across the business.
  • Implement HR strategies that reduce staff turnover, improve employee retention, and enhance overall team performance.

Sales Manager (Nayomi)

Kamal Osman Jamjoom
Riyadh , Saudi Arabia
12.2007 - 12.2010
  • Managed the Nayomi brand’s operations across Saudi Arabia, focusing on sales growth, visual merchandising, and product development
  • Oversaw the opening of Nayomi’s flagship store, ensuring alignment with the brand’s luxury standards in both store aesthetics and product presentation
  • Collaborated with the product development team to design new collections based on market trends and customer insights, significantly improving brand offerings
  • Spearheaded the development and implementation of visual merchandising strategies, enhancing customer experience and driving in-store conversion rates
  • Worked closely with suppliers to ensure timely delivery of products and the integration of seasonal trends into new collections
  • Led the opening of the largest Nayomi store, driving increased customer engagement and revenue
  • Played an integral role in developing new product lines, resulting in an uplift in sales and customer satisfaction
  • Successfully executed a visual merchandising overhaul, contributing to improved store ambiance and higher footfall
  • Consistently achieved sales targets and exceeded expectations during key promotional periods, including Ramadan and Eid

Sales and operation manager - ELC

Kamal Osman Jamjoom
Dubai, UAE
03.2001 - 11.2007
  • Led the turnaround of the Early Learning Center brand from loss to profitability within four years by restructuring operations and implementing strategic initiatives.
  • Boosted team morale by implementing regular training and feedback sessions.
  • Developed comprehensive sales strategies to drive business growth.
  • Reduced operational costs with lean management techniques.
  • Orchestrated multi-regional sales campaigns for increased market penetration.
  • Managed supplier relationships, improved service delivery standards.
  • Fostered a collaborative work environment, boosted team productivity.
  • Achieved high employee retention rates by cultivating a positive workplace culture.
  • Established strong client relations, secured repeat business deals.
  • Drove sales initiatives across multiple channels for broader reach.
  • Restructured pricing models to boost profitability without compromising on quality.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Created seasonal sales plans with varying stock and promotional strategies.

Sales support officer

Kamal Osman Jamjoom
Jeddah, Saudi Arabia
09.1994 - 02.2001
  • Improved customer satisfaction by providing efficient sales support and handling inquiries professionally.
  • Assisted in meeting sales targets for increased company revenue.
  • Enhanced team productivity with diligent administrative task management.
  • Coordinated sales meetings to streamline communication and strategy implementation.
  • Supported sales team in achieving business objectives by taking on additional administrative responsibilities.
  • Build a team work environment to achieve the objective
  • Resturcutre area to enhance the team productivity.


Education

Master of Business Administration (MBA) - Business

American International Theism University
USA

Skills

  • Strategic Sales and Operations Leadership
  • Brand Turnaround and Profit Optimization
  • Team Development and Leadership
  • Retail Operations and Visual Merchandising
  • Stock and Supply Chain Management
  • Policy and Procedure Development
  • Results-Driven attitude
  • Budget planning and control
  • Leadership competency
  • Business growth strategy formulation
  • Business development
  • Profit and loss understanding
  • Customer database management
  • Key performance indicator tracking
  • People development
  • Sales strategies
  • Customer Service
  • Customer relations

Certification

Happiness Management—Harvard Online Certificate

Professional Certificate in Entrepreneurship - EIU Paris

Languages

Arabic
Native
English
Fluent

Custom

  • Football
  • Volleyball
  • Watching Movies

References

References available upon request.

Timeline

Sales Director

Kamal Osman Jamjoom
03.2019 - 11.2024

Brand Director TBS

Kamal Osman Jamjoom
02.2018 - 02.2019

Special Projects Manager

Kamal Osman Jamjoom
01.2011 - 01.2018

Sales Manager (Nayomi)

Kamal Osman Jamjoom
12.2007 - 12.2010

Sales and operation manager - ELC

Kamal Osman Jamjoom
03.2001 - 11.2007

Sales support officer

Kamal Osman Jamjoom
09.1994 - 02.2001

Master of Business Administration (MBA) - Business

American International Theism University

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Waleed Mohammed Ahmed Saif