Waleed Musawir Ali
Dubai,UAE
Summary
A committed and responsible professional with strong communication skills and a proven ability to work effectively in team settings. Adept in the use of Microsoft Office, including Word, PowerPoint, and Excel, with a focus on continuous learning and growth. Fluent in English, Urdu, and Punjabi, bringing valuable language skills to diverse environments.
Overview
9
9
years of professional experience
34
34
years of post-secondary education
Work history
Customer Services Assistant
Teleperformance Global Services Fz LLC
Dubai, UAE
01.2025 - Current
- Customer Services & Onboarding Team.
- Handled customer onboarding processes, assisting users with documentation, verification, and account setup while responding to customer queries efficiently.
- Supported end-to-end customer onboarding by guiding users through documentation, verification, and account setup.
- Handled customer queries across multiple channels, ensuring timely resolution and high customer satisfaction.
- Coordinated with internal teams to resolve onboarding-related issues and ensure a smooth customer activation journey.
KYC Analyst
TuTum.Ai
Dubai, UAE
06.2024 - 12.2024
- Member KYC Analysis team.
- Performed KYC reviews by verifying customer identities, assessing risk profiles, and ensuring compliance with regulatory and internal AML standards.
- Conducted detailed KYC checks, document verification, and risk assessments for individual and business clients.
- Identified discrepancies, escalated high-risk cases, and ensured adherence to AML/KYC guidelines.
Financial Crime Analyst, Screening Department
MB Services FZ LLC
Dubai, UAE
12.2022 - 05.2024
- Client On boarding Screening process.
- Screened KYCs for newly on boarded clients against an internal data base acquired and regularly updated by Moody’s of Sanctioned, Sanction Connect, Adverse media, PEP, Terrorist alerts from Government/Media sources, negative words etc for a leading FinTech client of the company.
- Existing Clients Screening process.
- Screened KYCs for existing clients against an internal data base acquired and regularly updated by Moody’s of Sanctioned, Sanction Connect, PEP, Adverse media, Terrorist alerts from Government/Media sources, negative words etc for a leading FinTech client of the company.
- Transaction Monitoring
- Screening of individual and business client transactions against an internal data base acquired and regularly updated by Moody’s of Sanctioned, Sanction Connect, Adverse media, PEP, Terrorist alerts from Government/Media sources, negative words etc for a leading FinTech client of the company.
Financial Crime Analyst
Mind Bridge Pakistan
Lahore, Pakistan
12.2021 - 11.2022
- Member Frauds Operations team
- On daily basis investigated and coordinated on the Frauds Reports with several FCA regulated banks sent by these banks against the clients of a leading FinTech client of the company.
- Member Payments Investigation Team
- Handled the Recall, Amendment and tracking of Swift payments made by the individual or business users of a leading FinTech client of the company. Used the Swift messaging channel to coordinate with other Intermediary and Beneficiary banks to get the above mentioned process completed.
Senior Officer Operations (Risk Management System)
National Clearing Company Of Pakistan Limited
Lahore, Pakistan
09.2019 - 12.2021
- Was in charge of managing exposure and loss margins of Brokers from Lahore Region.
- Managing the submission of Semiannual Audited NCB and Audited Annual accounts of Brokers from Lahore Region.
- Managing and coordinating with Brokers and Settling Banks for all the settlement and margin related banking transactions on daily basis for the Lahore region.
- Handling submission of KYC forms and any discrepancy related to KYC for the Brokers of Lahore Region.
- Managing Risk Management System related issues for Lahore region.
- Handling the inclusion or exclusion of Brokers in any trading market type for Lahore Region.
Compliance Manager/Advisor
AFRAS and Company
Lahore, Pakistan
06.2019 - 09.2019
- Was in charge of managing and giving consultancy to the Clients (Mostly brokerage Houses) of the company for compliance function.
- Conducted Internal Audits of the Clients on Behalf of the Company.
- Managed the “Change of Company Status” process for different companies. It included alteration of Memorandum of Association and Articles of Association and filling process with the SECP.
- Was part of the team on updating the AML/CFT policies and procedures in line with NRA 2019 for the clients.
Supervisor Joint Inspection Team
Pakistan Stock Exchange LTD
Lahore, Pakistan
12.2016 - 02.2019
- Worked as an Officer in Regulatory Affairs Department. Supervising the Joint Inspection team (JIT), comprising of members from Pakistan Stock Exchange (PSX), Central Depository Company (CDC), and National Clearing Company of Pakistan Limited (NCCPL), for Broker’s compliance inspection.
- Worked as a Management Trainee Officer in Regulatory Affairs Department.
- Worked both as a Team Supervisor and Field Inspector on several broker inspections.
Education
B.S. - Accounting & Finance
FAST-NUCES
Lahore Pakistan 08.2012 - 08.2016
A & O Levels - Accounting & Economics
Beaconhouse School System
08.2007 - 08.2012
ACCA - Accounting & Finance
Association of Chartered Certified Accountant
UK 02.2001 - 05.2026
Skills
Adept in the use of Microsoft Office (Word, PowerPoint & Excel)
Good Team Player
Strong Communication Skills
Committed and Responsible
Self-aware, always seeking to Learn and Grow
Languages (English, Urdu & Punjabi)
PROJECTS
Final Year Project, Development of a business idea, Conducted a research on Pakistan’s Dairy food industry and developed a business idea based on the supply of dairy products. Thesis report was developed which included market analysis, competitive advantages, market placement as well as detailed financial analysis., Sales Management, Analyzed and developed a new sales strategy for Borjan, Conducted analysis of Borjan’s current sales and marketing strategy and proposed a new strategy after identifying potential problems in their current strategy., Business Research Methods, In-depth research, To find out the ‘Comparison of Employees with Professional Degree and Employees without it in Arif Habib Investment’ by doing survey analysis. Case-study design was used with the help of both Quantitative and Qualitative methodology., Ados Pakistan, Financial Analysis of Ados Pakistan Annual Reports (2013), Prepared a report on the above company and provided an in-depth analysis of some key performance indicators and forecasted on the basis of previous trends of 5 years. Main focus was to compare company’s performance using COMMON-SIZE and RATIO ANALYSIS.
Interests
Coordinator | FAST Sports Society 11/2014 – 06/2016 Worked as a Table Tennis Coordinator and was member of the event management team of the society Organized the following event FAST Sports Gala 2014, 2015 & 2016 FAST Sports Challenge 2015 Coordinator | FAST Sports Society 11/2014 – 06/2016 Worked as a Table Tennis Coordinator and was member of the event management team of the society Organized the following event FAST Sports Gala 2014, 2015 & 2016 FAST Sports Challenge 2015
Internship
- Tareen Education Foundation
- 06/2013 – 08/2013
- Conducted ground research on the initiative.
- Solely prepared the finance section of the donation proposal.
- Visited several companies for cooperate funding meetings. That included Dunya News, Haier, Radio Pakistan, Netsol and TRG.
Timeline
Customer Services Assistant
Teleperformance Global Services Fz LLC
01.2025 - Current
KYC Analyst
TuTum.Ai
06.2024 - 12.2024
Financial Crime Analyst, Screening Department
MB Services FZ LLC
12.2022 - 05.2024
Financial Crime Analyst
Mind Bridge Pakistan
12.2021 - 11.2022
Senior Officer Operations (Risk Management System)
National Clearing Company Of Pakistan Limited
09.2019 - 12.2021
Compliance Manager/Advisor
AFRAS and Company
06.2019 - 09.2019
Supervisor Joint Inspection Team
Pakistan Stock Exchange LTD
12.2016 - 02.2019
B.S. - Accounting & Finance
FAST-NUCES
08.2012 - 08.2016
A & O Levels - Accounting & Economics
Beaconhouse School System
08.2007 - 08.2012
ACCA - Accounting & Finance
Association of Chartered Certified Accountant
02.2001 - 05.2026