Waleska Lins

• Designed plans to improve operations and suggested changes to systems for overall organization.
• Created KPIs and dashboards using SQL and BI tools (Tableau, Redash), for fundamental decision-making by the management and also operational monitoring to assist others analysts and assistants.
• Generated reports of findings to help management with making key decisions.
• When promoted, in october 2020, provided automation methods and systems, along with technology team, for agility of internal and external operations for the company's customers, based on data analysis and development of scripts in phyton.
• Developed and updated tracking spreadsheets using google sheets and microsoft excel.
• Weekly presented a volumetry of the results, using data analysis, to management.

• Monitored metrics and developed actionable insights to improve efficiency and performance.
• Assisted the Customer Service Executive in preparing market analyzes for customers.
• Periodic preparation of market reports for customers.
• Assisted the team in the implementation of restrictions related to projects in the department.
• Contact other internal areas to ensure the quality and deadlines of deliveries to customers.
• Participate to the company's internal training to improve knowledge related to Nielsen methodologies and services.

• Monitored all development, import and product certification processes in the mobile phone accessories department.
• Analyzed new portfolios and new technologies for the category, market research and economic viability.
• Elaborated projects for process automation and product intelligence.
• Contact suppliers in China for alignment of new projects and determination of portfolio, applying product engineering.
• Developed KPIs, for evaluation of the manager.

• Represented the Business Intelligence focused on the company's logistical planning area, collecting and analyzing data to build dashboards and KPIs, using MySQL and Tableau, so it can assist the department, not only to monitor its development, but also to make correct and quick decisions with assertiveness.
• Participated in the creation and development of projects for the area of transport and Dropshipping, using quality tools, project management and programming, seeking innovative solutions that simplify and reduce the costs of the process.
• Created data analysis tools to allow teams and coordinators to query acquired information for unique details.
• Developed intelligence-sharing dashboards, providing company-wide access to collected data.
• Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.