Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Placeofbirth
Personal Information
Software
Interests
Timeline
Walid Riachy

Walid Riachy

Dubai

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 15 years of management performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant GM

Timeless Chocolate
03.2019 - 03.2021
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and implemented strategies to increase sales and profitability.

Restaurant General Manager

Gossip Café & Desserts
01.2018 - 12.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Assisted in development and implementation of new menus to offer variety and options to customers.

Restaurant Manager

A J Investement
01.2016 - 03.2018
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Night Audit Manager

The Key Apart Hotel
01.2015 - 02.2016
  • Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
  • Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
  • Gathered and analyzed financial data to determine improvement efforts.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Analyzed accounting systems for efficiency and effectiveness.
  • Recommended changes to management regarding financial operations.

Restaurant Floor Manager

Crepaway
01.2011 - 01.2015
  • Correctly calculated inventory and ordered appropriate supplies.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Developed unique events and special promotions to drive sales.

Sales & Marketing

Samsung
03.2009 - 02.2011
  • Partnered with sales and marketing colleagues to develop relevant collateral to support product selling processes.
  • Managed and implemented sales and marketing initiatives to reach organizational goals and maintain profitability and growth.
  • Collaborated with sales and marketing teams to create and execute promotional campaigns.
  • Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
  • Represented professional services to external audiences through various sales and marketing avenues.
  • Set objectives and developed attainment plans for financial, sales and marketing goals.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Promoted business with effective sales and marketing strategies.
  • Set up campaigns according to sales and marketing requirements.
  • Created and distributed marketing and promotional materials for general sales and specific shops.

Education

Marketing & Social Media Advertising -

American University of Lebanon
03.2016

Hospitality - undefined

American University of Lebanon
02.2014

Skills

  • Time Management
  • Supply Chain Management
  • P&L Management
  • Account Management
  • Staff Training and Development
  • Product Development

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.
  • LIFE & Personal Accomplishments

  • Featured on Netflix
  • Featured in a Hollywood Movie
  • Featured in famous TV commercials
  • 10 Years Golden Visa Holder

Certification

PIC Level 3, TSI Quality Services, Dubai, United Arab Emirates, 12/01/17, 12/01/22, TSI-JS-PIC-PL316173

Languages

Arabic
English
French

Placeofbirth

Lebanon

Personal Information

  • Title: Restaurant General Manager
  • Date of Birth: 09/26/90
  • Nationality: Lebanese
  • Driving License: Yes

Software

Microsoft

Opera

AI & Front end application developer

Micros

Interests

My interests lie in technology, finance, and trading in the financial markets I enjoy staying at the forefront of technological innovations, particularly in areas like AI, and I'm passionate about researching business success stories to understand how companies grow and scale Additionally, I have a strong interest in trading, where I combine my knowledge of finance and market analysis to stay informed about the latest trends and strategies

Timeline

Restaurant GM - Timeless Chocolate
03.2019 - 03.2021
Restaurant General Manager - Gossip Café & Desserts
01.2018 - 12.2018
Restaurant Manager - A J Investement
01.2016 - 03.2018
Night Audit Manager - The Key Apart Hotel
01.2015 - 02.2016
Restaurant Floor Manager - Crepaway
01.2011 - 01.2015
Sales & Marketing - Samsung
03.2009 - 02.2011
American University of Lebanon - Marketing & Social Media Advertising,
American University of Lebanon - Hospitality,
Walid Riachy