Saif ullah
Dubai
Summary
Detail-oriented professional with expertise in inventory management and root cause analysis, demonstrating a high level of accuracy and strong analytical skills. Proven ability to enhance quality systems through effective training and learning initiatives. A committed team player focused on continuous improvement and achieving excellence in all tasks.
Overview
13
13
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Project manager
Flow Logistics
Dubai
01.2025 - Current
- Develop and execute logistics project plans, including timelines, resources, and deliverables.
- Lead cross-functional teams to coordinate supply chain operations like transportation, warehousing, and inventory.
- Manage vendor and supplier relationships, including negotiations and performance monitoring.
- Track project budgets and control costs, ensuring financial efficiency throughout the project lifecycle.
- Ensure compliance with legal, regulatory, and safety standards in all logistics activities.
- Identify and mitigate risks, resolving issues that could delay or disrupt operations.
- Provide regular updates to stakeholders, maintaining transparency and alignment with project goals.
Senior Operations Supervisor
Cartlow.com
Dubai
09.2019 - 04.2025
- Develop and implement strategic plans aligned with organizational goals
- Collaborate with senior management for strategic alignment
- Lead and manage a team of operation’s supervisors and staff and to provide guidance, mentorship, and training for team members
- Analyze and streamline operational processes for efficiency
- Implement best practices and continuous improvement initiatives
- Allocate resources effectively, including personnel, equipment, and materials
- Monitor and manage budgets for operational expenses
- Regularly assess and analyze operational performance
- Establish key performance indicators (KPIs) and metrics
- Implement and oversee quality control processes and to address and resolve issues related to quality or performance
- Work closely with other departments, such as procurement team, supply chain, and finance, to ensure seamless coordination and communication
- Evaluate and implement new technologies for operational improvement
- Ensure effective use of technology in tracking and reporting
- Ensure operations comply with industry regulations and standards
- Identify and assess operational risks
- Develop strategies and contingency plans for risk mitigation
- Collaborate with customer service teams to understand needs and expectations
- Communicate effectively with senior management, stakeholders, and team members
- Provide regular updates on operational performance and initiatives
- Identify training needs and opportunities for professional development
- Implement training programs for the operations team
Warehouse Supervisor
Awok.com
08.2017 - 09.2019
- Keeping check on Warehouse receiving, shelving, picking, and packing and coordination with dispatch team
- Manage receipt, storage, and distribution of goods
- Ensure accurate and timely order processing
- Assisting with Logistics Team to solve the hurdles in deliveries
- Measuring and reporting the effectiveness of Department activities and employee’s performance
- Enforce safety regulations and train staff on protocols
- Maximize warehouse layout for efficient storage
- Generate and analyse reports on warehouse performance
RMA Supervisor
Awok.com
09.2015 - 08.2017
- Oversee the efficient handling and processing of returned merchandise
- Supervise the inspection of returned items to ensure compliance with quality standards
- Maintain accurate records of returned items, reasons for returns, and condition assessments
- Collaborate with customer service and other departments to address return-related inquiries
- Determine the appropriate disposition of returned items, coordinating with relevant departments
- Resolve return-related issues promptly to maintain a positive customer experience
- Communicate with suppliers to address product defects or recurring issues causing returns
- Identify and implement opportunities to streamline the returns process
- Provide training to warehouse staff on RMA procedures and quality inspection standards
- Analyse return data to identify trends, patterns, and areas for improvement
Administrative Assistant
Gardenia trading fze
06.2015 - 08.2015
- Organize office supplies and maintain a tidy workspace
- Manage calendars, schedule appointments, and handle phone calls and emails
- Enter and update data, maintain organized records, and manage filing systems
- Prepare meeting materials, coordinate logistics, and assist with event planning
- Provide general administrative assistance, including document preparation and research
Store In-Charge
Student computers & IT mart
03.2012 - 05.2015
- Prepare and manage purchase orders to meet the requirements
- Coordinate’s troubleshooting, support, and service for equipment and networks when necessary
- Manages and assesses the performance of staff members who specialize in support, sales, and installation
- Composing CVs, books, thesis etc
- DSL modem settings
Education
IELTS -
British Council
Masters - Political Science
University of Peshawar
01.2012 - 01.2014
B.A - LAW, Political Science
University of Peshawar
01.2008 - 01.2011
Skills
- Inventory
- Root Cause Analysis
- Analytical Skills
- High Level of Accuracy
- Quality System
- Training
- Learning
- Team player
Accomplishments
- Worked as Associate Manager of RMA from 12/01/18 to 03/01/19 (Awok.com)
- Got promotion in 2017 to Warehouse Supervisor.
- Employee of the year award for 2017-18.
- Helped the team to bring the fulfillment rate from 51% to 80% in 2 years (Cartlow.com)
Certification
- Attended two months English Language Classes at FVO Mardan., Speaking, Listening, Writing and English Grammar
- Attended six months MS Office & networking classes at Urooj Institute Mardan., MS Office, Networking, Graphic designing and Hardware
- Attended three months IELTS classes at PELICS Mardan., English conversation, speaking and listening
- Attended six months for C.I.T (Certificate in Information Technology) in Haris Institute Mardan Branch., MS Office, Networking, Typing and Hardware basic
References
References available upon request.
Languages
English
Urdu/Hindi
Pashto
Personal Information
- Passport Number: DJ 2745953
- Title: Operations Manager / Senior Operations Supervisor
- Date of birth: 10/29/89
- Nationality: Pakistani
- Visa status: Employment
Custom
- Handling drivers’ issues
- Handling labor issues.
- Coordinating with purchasing team.
- Assisting receivers in Receiving DO’s
- Good relations with Market team, suppliers and can handle issues regarding any item or confusion in any DO.
Timeline
Project manager
Flow Logistics
01.2025 - Current
Senior Operations Supervisor
Cartlow.com
09.2019 - 04.2025
Warehouse Supervisor
Awok.com
08.2017 - 09.2019
RMA Supervisor
Awok.com
09.2015 - 08.2017
Administrative Assistant
Gardenia trading fze
06.2015 - 08.2015
Store In-Charge
Student computers & IT mart
03.2012 - 05.2015
Masters - Political Science
University of Peshawar
01.2012 - 01.2014
B.A - LAW, Political Science
University of Peshawar
01.2008 - 01.2011
IELTS -
British Council
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