WAQAR SAEED
Dubai
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Team Member
Kuwait Food Co Americana
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Used proper techniques to prepare food and ingredients.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Restaurant Waiter
Baba Tikka
11.2021 - 02.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Answered customers' questions, recommended items, and recorded order information.
- Met with chef to review daily specials and menu changes.
- Greeted new customers, discussed specials, and took drink orders.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Waiter's Assistant
Silver Spoon
07.2019 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Met with chef to review daily specials and menu changes.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new servers on restaurant policies and procedures.
- Informed customers about daily and seasonal specials.
Education
BBA - Marketing
Govt Collage University
Faisalabad01.2017
Intermediate in Commerce - Commerce
Tips Collage of Commerce
Faisalabad12.2012
Skills
- Workplace Safety
- Customer Service
- Complaint Resolution
- Cash Handling
- Equipment Operation
- Computer Skills
- Problem-Solving
- Teamwork and Collaboration
- Service Quality
- Order Taking
- Personal hygiene
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Team Member
Kuwait Food Co Americana
07.2023 - Current
Restaurant Waiter
Baba Tikka
11.2021 - 02.2023
Waiter's Assistant
Silver Spoon
07.2019 - 11.2021
BBA - Marketing
Govt Collage University
Intermediate in Commerce - Commerce
Tips Collage of Commerce
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