WAQAS TARIQ
DUBAI,UAE
Summary
A consumer retail professional with 7+ years of experience in spearheading initiatives of store management,
FMCG management, concept management and business expansion within the department stores sector with specific focus on operational efficiency, product management and distributor management.
Key strengths include leveraging online business avenues, in-store activations to drive sales and store optimization initiatives to ensure profitability irrespective of market conditions.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Store In-charge / Duty Manager
Grandiose Supermarket L.L.C,
Dubai, UAE
2022.11 - Current
- Retaining key focus on business development, planning, implementing and coordinating sales activities to achieve sales and gross profit margins.
- Providing monthly/weekly reports and analysis of the evolution of the client base, tracking the same using quantitative, qualitative, customer satisfaction and KPIs defined in consultation with the management.
- Managing the concept, development and roll out of new store formats, new concepts and new customer offers.
- Met health and safety guidelines to maintain compliant working environments.
- Conducted staff appraisals and evaluations, fostering continuous improvement and development.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Adhered to company policies and brand standards to support outstanding guest experiences.
- Participate to opened online department in grandiose Jumeirah 2 outlet with an average daily order quantum of 200 orders , make sure the availability of products.
FMCG Supervisor
Grandiose Supermarket
Dubai
2021.10 - Current
- Successful working in a team environment, as well as independently
- The ability to work under pressure and multi-task
- The ability to follow instructions and deliver quality results
- SKILLS, FMCG/Cashier
- Promoting special sales, offers, and awareness of store loyalty program
- Responsible for assisting customers throughout the buying process.
- Handling almost 400 suppliers, creation of LPO, Fulfill the availability of products
- Guided and coached staff to achieve individual growth and sales production targets.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Dealt with customer complaints and rectified product and service issues.
FMCG Sales Associate
Grandiose Supermarket
Dubai
2020.08 - Current
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Followed company procedures and guidelines for smooth retail operations.
- Maintained knowledge of products and features to provide recommendations to customers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Informed customers regarding promos and warranty services to increase sales.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Assisted customers in locating specific items to boost satisfaction.
SALES ASSOCIATE
Royal Nova Supermarket
DUBAI , UAE
2018.09 - 2020.07
- Faced up and organized shelves in between serving customers.
- Shelved fresh produce and dry goods with accurate prices and clear product stickers.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Cleaned shelves and restocked with new inventory when products ran low.
- Completed deliveries with smile and patient, personalized service.
- Complied with company policies and food regulations for customer health and safety.
Education
Bachelor of arts - science or business
University of AJK Muzaffar Abad AJK.
AJK Pakistan 2015.05 - 2017.06
Diploma - computer
vital institute of IT AJK
Mirpur AJK Pakistan2017
Skills
- Strategic:
Strategic Planning & Execution Business Growth & Marketing Category Management Sales Forecasting Budgets Performance Management Coaching and Mentoring,
- Qualitative and quantitative analysis
- Operational:
P & L Management Negotiation/ Closing Strategies Client Relationship Management Market Positioning
- Soft Skills:
Excellent Communication Positive Attitude Strong Decision Making Employee Training Mentoring
Languages
Urdu
Native language
English
Advanced
C1
Arabic
Elementary
Urdu
Fluent
Affiliations
- Supports,( Crickets, badminton ) ,Reading.
Certification
Basic Food hygiene training, Food watch, Fire safety certificates,
Deriving license under final RTA test.
REFERENCE
MAZEN MAROUF
Area Manager
Mail. mazen.marouf111@gmail.com
Mobile: +97150.4619418
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides
Timeline
Store In-charge / Duty Manager
Grandiose Supermarket L.L.C,
2022.11 - Current
FMCG Supervisor
Grandiose Supermarket
2021.10 - Current
FMCG Sales Associate
Grandiose Supermarket
2020.08 - Current
SALES ASSOCIATE
Royal Nova Supermarket
2018.09 - 2020.07
Bachelor of arts - science or business
University of AJK Muzaffar Abad AJK.
2015.05 - 2017.06
Diploma - computer
vital institute of IT AJK