Warren Tickfine
Dubai
Summary
Professional hospitality expert ready to lead and enhance bar operations. Skilled in mixology, customer service, and inventory management. Strong focus on teamwork, ensuring seamless collaboration and adaptability to changing needs. Known for reliability, problem-solving, and delivering exceptional guest experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Bartender
DUCK AND WAFFLE
11.2024 - Current
- Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
- Trained new bartenders on proper techniques, ensuring consistent quality across the team.
- Supported special events coordination, providing customized beverage options tailored to client preferences.
- Assisted management in creating promotional materials for upcoming events or specials.
- Implemented drink prep procedures, significantly reducing wasted stock.
Senior Bartender
CARO, Fairmount, Trade Center
12.2023 - 09.2024
- Assisted management in creating promotional materials for upcoming events or specials.
- Streamlined bar operations by implementing efficient inventory management systems.
- Contributed to menu development process by suggesting new drink ideas based on latest industry trends.
- Elevated guest experiences by promptly addressing concerns or complaints in a professional manner.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender
AUGUST, Address Fountain Views Downtown
11.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Free-lance Brand Ambassador
Self Employed
02.2019 - 10.2022
- Taking part in product development meetings
- Verifying dimensions and product specifications
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Bartender
JW MARRIOTT
12.2015 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Barback
LE MERIDIEN
10.2012 - 11.2015
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Education
National Certificate - Bar and Restaurant
ECOLE HOTELIERE SIR GAETAN DUVAL
Ébène, Mauritius01.2017
Skills
- Expert mixology
- Bar equipment maintenance
- Cleanliness standards
- POS system proficiency
- Menu development
- Upselling strategies
- Advanced cocktail knowledge
Certification
- Le MERIDIEN barista training with FRITZ STORM (earning barista title)
- Le MERIDIEN barista training with FRITZ STORM (awarded for best espresso team)
- Le MERIDIEN ILLY BARISTA national competition award AWARDED BY UNIVERSITA DEL CAFFE DEL SUD AFRICA
Language
English (fluent)
Bilingual or Proficient (C2)
French (Native)
Bilingual or Proficient (C2)
Italian (beginner)
Beginner (A1)
References
Mervin, Sybah, HR Manager, +2305771498, LE MERIDIEN, POINT AUX PIMENTS, MAURITIUS
Timeline
Senior Bartender
DUCK AND WAFFLE
11.2024 - Current
Senior Bartender
CARO, Fairmount, Trade Center
12.2023 - 09.2024
Bartender
AUGUST, Address Fountain Views Downtown
11.2022 - 11.2023
Free-lance Brand Ambassador
Self Employed
02.2019 - 10.2022
Bartender
JW MARRIOTT
12.2015 - 01.2019
Barback
LE MERIDIEN
10.2012 - 11.2015
National Certificate - Bar and Restaurant
ECOLE HOTELIERE SIR GAETAN DUVAL
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