Music
Warren George Massey
Aspiring School Teacher Looking For A Career Change.
Jumeriah Village Circle Dubai,DU
Summary
Results-oriented professional with 15+ years of experience in UAE in Corporate Business-like Retail, Logistics Technology Transfer & Property Management, proven experience in Teaching, classroom management, student assessment, and lesson planning to gain a wider perspective of professionalism and to gain lifetime experience. Aiming to leverage and blend acquired skills and knowledge to successfully benefit an Educational Institute. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
2
2
Languages
3
3
Certifications
11
11
years of post-secondary education
16
16
years of professional experience
Work History
Operations Manager
EMICAPITAL LLC
Dubai, Dubai
03.2015 - Current
- Oversee activities directly related to Facilities Management and Floor Activities.
- Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and distribution of products.
- Manage staff, preparing work schedules and assigning specific duties.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
- Monitor businesses and agencies to ensure that efficient and effective services are provided while staying within budgetary limits.
- Recommend locations for new facilities or oversee remodeling or renovating of current facilities.
- Plan store layouts or design displays.
- Create and Manage Social Media Accounts of All Business Departments.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
- Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Subject Teacher and PE in Charge.
Laurels International School.
Allahabad, Uttar Pradesh. India
04.2014 - 02.2015
- Meet or correspond with parents or guardians to discuss children's progress and to determine priorities and resource needs.
- Plan and conduct activities for balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- Instruct and monitor students in use and care of equipment and materials to prevent injury and damage.
- Prepare students for later grades by encouraging them to explore learning opportunities.
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.
- Confer with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
- Instruct through lectures, discussions, and demonstrations in one or more subjects, such as English, History, or social studies.
- Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
- Assist students who need extra help, such as by tutoring and preparing and implementing remedial programs.
- Prepare, administer, and grade tests and assignments to evaluate students' progress.
- Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools.
- Prepared and organized Annual School Day Functions and Sports events.
- Coached Soccer and Cricket teams and organized inter-institutional games.
- Maintained Discipline throughout campus and ensured students well groomed and orderly.
- Used tests, quizzes and other assignments to gauge students' learning and determine understanding of course materials.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
General Manager
EMICAPITAL LLC, Ras Al Khiamah, Ras Al Khiamah
Ras Al Khaimah, Ra's Al Khaymah
02.2012 - 02.2014
- Oversee activities directly related to Facilities Management and Floor Activities.
- Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Manage staff, preparing work schedules and assigning specific duties.
- Direct and coordinate organization\'s financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
- Monitor businesses and agencies to ensure that efficiently and effectively provide needed services while staying within budgetary limits.
- Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Marketing Executive Logistics Services
Gulf Agency Company LLC.
Ras, Khaimah, Al
02.2010 - 02.2012
- Ras Al Khaimah, Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Resolve customer complaints regarding sales and service.
- Oversee regional and local sales managers and their staffs.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Determine price schedules and discount rates.
- Monitor customer preferences to determine focus of sales efforts.
- Review operational records and reports to project sales and determine profitability.
- Prepare budgets and approve budget expenditures.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Direct foreign sales and service outlets of an organization.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Represent company at trade association meetings to promote products.
Field Service Support
Network International .
Dubai, Dubai
10.2008 - 01.2010
- Install and Train Staff on Usage of POS Machine.
- Programmed and trouble shoot issues on site.
- Provided Training on Card Fraud and Regulations on Usage of Credit Cards.
- Answered Service request calls and provided solutions.
- Exceeded goals through effective task prioritization and great work ethic.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed minor preventative maintenance and mechanical repairs on Credit Card Machines
- Served customers in friendly, efficient manner following outlined steps of service.
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
- Monitored all company inventory to ensure stock levels and databases were updated.
Sales Associate
Rivoli Group (Montblanc)
Dubai, Dubai
04.2007 - 03.2008
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding store and its merchandise.
- Prepare sales slips or sales contracts.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Demonstrate use or operation of merchandise.
- Place special orders or call other stores to find desired items.
- Prepare merchandise for purchase or rental.
- Inventory stock and requisition new stock.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Exchange merchandise for customers and accept returns.
Guest Service Agent
Wafi Properties
Dubai, Dubai
10.2005 - 02.2007
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Welcome Guests on site and guide them to their desired locations Participate in HSE procedures including Fire Drills and Emergency evacuations.
Physical Education Instructor
Boys High School & College.
Allahabad, Uttar Pradesh
03.2003 - 03.2005
- Plan and organize Schools annual School Sports Festival.
- Coach Soccer Teams in Sub-Junior , Junior and Senior Categories.
- Planned and organized Games for Teachers, like Badminton , Table Tennis etc.
- Planned and Developed After school activities for all age groups.
- Perform general administrative tasks, such as keeping records or writing reports.
- Travel with athletic teams to be available at sporting events.
- Inspect playing fields to locate any items that could injure players.
- Advise athletes on proper use of equipment.
- Develop training programs or routines designed to improve athletic performance.
- Lead stretching exercises for team members prior to games or practices.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising.
- Assessed student physical fitness levels and adjusted objectives according to successes.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
Education
Graduate Certificate in Teaching & Learning PgCTL - Education
Pedagogical Transformations
Dubai UAE 02.2021 - Current
Masters in Business Administration - Retail Management
Jaipur National University
Jaipur, Rajasthan. India 11.2015 - 03.2018
Bachelor of Education - Education
Bhartiya Shiksha Parishad
Lucknow, India 08.2013 - 07.2014
Bachelor of Arts - English, English Language, Literature and Educational Phycology
Kanpur University
Kanpur, India 09.2003 - 09.2006
Indian School Certificate (Grade 12) - English, Commerce, Economics
Boys High School & College
Allahabad, India 03.2000 - 03.2002
High School Diploma -
Bishops School
Pune, India 03.1996 - 03.1999
Skills
Group learning mechanics
Certification
Global Logistics Business Certificate from GAC Academy. HSE Certification from GAC Academy.
Additional Information
- Boys High School & College , Allahabad, Uttar Pradesh
Award And Honor: House Captain.
Extracurricular Activity: Soccer Team, Basketball Team, Athletics , National Credit Corp.
- Bishops School Pune, Maharashtra
Award and Honors : Progress Prize, Best Boxer, Senior Rex Ludorum., Vice Head Boy.
Extracurricular Activity: Soccer Team, Basketball Team, Scoutmasters, Boxing.
-UAE Driving License
-Visa -Employment Visa.
-Availability - 30 Days.
-Marital Status. Married
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sports
Travel
Quote
One today is worth two tomorrows: what I-am to be, I-am now Becoming.
Benjamin Franklin
Timeline
Graduate Certificate in Teaching & Learning PgCTL - Education
Pedagogical Transformations
02.2021 - Current
IETLS Academics Band Score of 7. British Council Dubai. UAE
11-2019
Masters in Business Administration - Retail Management
Jaipur National University
11.2015 - 03.2018
Operations Manager
EMICAPITAL LLC
03.2015 - Current
Subject Teacher and PE in Charge.
Laurels International School.
04.2014 - 02.2015
Bachelor of Education - Education
Bhartiya Shiksha Parishad
08.2013 - 07.2014
General Manager
EMICAPITAL LLC, Ras Al Khiamah, Ras Al Khiamah
02.2012 - 02.2014
HSE Certification from GAC Academy.
10-2011
Global Logistics Business Certificate from GAC Academy. HSE Certification from GAC Academy.
08-2011
Marketing Executive Logistics Services
Gulf Agency Company LLC.
02.2010 - 02.2012
Field Service Support
Network International .
10.2008 - 01.2010
Sales Associate
Rivoli Group (Montblanc)
04.2007 - 03.2008
Guest Service Agent
Wafi Properties
10.2005 - 02.2007
Bachelor of Arts - English, English Language, Literature and Educational Phycology
Kanpur University
09.2003 - 09.2006
Physical Education Instructor
Boys High School & College.
03.2003 - 03.2005
Indian School Certificate (Grade 12) - English, Commerce, Economics
Boys High School & College
03.2000 - 03.2002
High School Diploma -
Bishops School
03.1996 - 03.1999
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