WASAN ABDULGADER
Dubai,U.A.E
Summary
Detail-oriented professional with a strong background in problem-solving, Microsoft Office applications, and team collaboration. Proven expertise in time management, report handling, and customer interaction. Adept at maintaining high standards of quality control and product knowledge. Committed to leveraging skills in attention to detail to drive organisational success and enhance operational efficiency.
Overview
5
5
years of professional experience
Work history
Customer service Representative
Nakheel
01.2022 - 11.2024
- Provide Friendly and professional service to customers ensuring a positive experience for all customers
- Work closely with the team across various departments to ensure seamless operations and consistent service delivery
- Actively engage in comprehensive training programs to develop customer service skills
- Flexible in working various shifts, including full time and part time
- Greeted customer and handling any customer inquiries maintained cleanliness of work area
- Handle Customer Complaints, providing appropriate solutions to guarantee positive outcomes
- Provides personalized customer care using effective communication skills
Medical Laboratory Technologist
Military Hospital
01.2020 - 01.2022
- Collect, label and process patient samples accurately
- Ensure the samples are prepared for testing according to standard protocol
- Analyze test results and interpret findings
- Provide accurate data for physicians to make informed medical decisions
- Quality control
Education
Bachelor degree - Laboratory
MEDICAL LAB
Skills
- Solving problems
- Microsoft Office Applications
- Team works
- Time management
- Reports Handling
- Customer Interaction
- Attention to details
- Product knowledge
- Quality control
References
Jose Eman
Team Leader , Nakheel
Phone : 0543102311
Email : Jose.emen@dham.ae
Mohamud Zajah
Team leader,Nakheel
Phone : 0561020912
Email : Mahmoud.zajah@dham.ae
Languages
Arabic
Native
English
Proficient
C2
Timeline
Customer service Representative
Nakheel
01.2022 - 11.2024
Medical Laboratory Technologist
Military Hospital
01.2020 - 01.2022
Bachelor degree - Laboratory
MEDICAL LAB
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