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Hi, I’m
WASHINGTON GABU
Automotive Service Technician
New Sarooj, Al Ain
Summary
Friendly and courteous individual with superb attention to detail and excellent customer communication talents. Hardworking Automotive Technician with three years of post training experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
13
years of professional experience
9
years of post-secondary education
4
Certificates
3
Languages
Work History
Pioneer Car Service CentreAl Ain
Automotive Service Technician
05.2022 - Current
Job overview
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Al AinAl Ain
Professional Taxi Driver
11.2021 - 05.2022
Job overview
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Transported high-value clients with professionalism and discretion.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Upheld high standards of cleanliness, sanitation, and service.
- Managed over 30 customers per day
Zimbabwe Republic Police Transport WorkshopHarare
Automotive Diagnostician
12.2019 - 11.2021
Job overview
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Utilized average of 40-45 productive hours per week
Nissan Clover Leaf MotorsHarare
Automotive Technician Apprentice
01.2018 - 12.2019
Job overview
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines and electrical assemblies.
- Dismantled faulty assemblies to repair or replace worn or damaged parts.
- Maintains vehicle records by recording service and repair tasks, using Auto Vehicle Health Check system.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Inspected cars to diagnose problems and perform repairs.
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Used wrenches and hoists to remove units such as engines and transmissions.
Zimbabwe Republic PoliceHarare
Automotive Technician Apprentice
01.2016 - 12.2017
Job overview
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines and electrical assemblies
Zimbabwe Republic Police Transport Administration Harare
Transportation Administration Assistant Manager
10.2010 - 12.2015
Job overview
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Documented problems and corrective actions to maintain records.
- Vehicle documentation and Inventory management
- Registration and renewal of vehicle license and Toll exemption certificates
- Scheduling of Services and Repairs in liaison with workshop
- Fuel management
- Vehicle and Drivers duty allocation
- Reports writing that is, Monthly reports, Mileage returns and fuel management reports.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Deployed over 50 Police officer per day to their different workplaces
Education
Manpower Development ActHarare, Zimbabwe
Certificate of Skilled Worker Qualification from Automotive Mechanics
01.2016 - 01.2020
Manpower Planning And Development ActHarare, Zimbabwe
Certificate of Apprentice from Automotive Mechanics
01.2016 - 01.2020
University Overview
- Awarded a Certificate of Apprenticeship
Ministry of Higher And Tertiary EducationHarare, Zimbabwe
National Certificate in Motor Vehicle Mechanics from Automotive Mechanics
01.2017 - 12.2017
Skills
Self management skills
Certification
International Qualification Recognition Certificate :New Zealand Qualification Authority
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used AutoVHC software to complete electronic vehicle health check that helps service workshops improve efficiency and profitability.
- Supervised all junior ranks and other staff members.
- Achieved Memorandum of good work by completing gearbox overhaul with accuracy and efficiency.
Additional Information
I am currently pursuing Hybrid and Electric vehicle repair technology
Software
Auto Vehicle Health Check System
Microsoft Excel
Microsoft powerpoint
Timeline
Certificate in Diagnosing and Testing Electric vehicles : Institute of the Motor Industry (UK)
04-2023
Certificate in Electric vehicles safe working, tools and hazard management (UK)
04-2023
International Qualification Recognition Certificate :New Zealand Qualification Authority
03-2023
Automotive Service Technician
Pioneer Car Service Centre
05.2022 - Current
Certificate in Electric vehicles introduction UK)
01-2022
Professional Taxi Driver
Al Ain
11.2021 - 05.2022
Automotive Diagnostician
Zimbabwe Republic Police Transport Workshop
12.2019 - 11.2021
Automotive Technician Apprentice
Nissan Clover Leaf Motors
01.2018 - 12.2019
Ministry of Higher And Tertiary Education
National Certificate in Motor Vehicle Mechanics from Automotive Mechanics
01.2017 - 12.2017
Automotive Technician Apprentice
Zimbabwe Republic Police
01.2016 - 12.2017
Manpower Development Act
Certificate of Skilled Worker Qualification from Automotive Mechanics
01.2016 - 01.2020
Manpower Planning And Development Act
Certificate of Apprentice from Automotive Mechanics
01.2016 - 01.2020
Transportation Administration Assistant Manager
Zimbabwe Republic Police Transport Administration
10.2010 - 12.2015
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