Football Sports
Wassim Badawi
Dior Sales Supervisor
Summary
* Competitive Dior Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently
completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Friendly Sales Supervisor with over 24 years of experience managing a sales team and ensuring effective results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring. Knowledgeable in all legal compliance procedures. Proficient Sales Supervisor with a knack for motivating sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff.
Demonstrated ability to identify and resolve issues quickly and efficiently,while maintaining a high level of customers satisfaction .
Overview
26
26
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Dior Sales Supervisor
Dior
03.2006 - 02.2024
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Achieving the target ( MS - GROWTH - WOS - RANKING ) .
- Focus on sales best seller and ligne target .
- Focus on different events like M-up / Skin care / Engraving to improve sales at stores and achieve our target MTD & YTD .
Dior Field Trainer
Dior Company
12.2002 - 02.2006
- Provided coaching and mentoring to employees.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Developed lesson plans, instructional materials and written practice tests for Skin Care and M-up an Perfumes training courses.
- Built and maintained professional relationships with vendors and suppliers.
- Trained and mentored BC's for a new personnel hired to fulfill various roles.
- Developed and led group training courses to align with corporate sales and service goals.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Dior Salesmen
Dior
12.1999 - 11.2002
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed and implemented sales strategies to increase profits.
Shop Manager of Benetton and Sisley
Sandia Arabia
09.1997 - 11.1999
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Bachelor of Science - Bachelor of Science in Arabic & French
Sousse
Tunisia 04.2001 -
Skills
Leadership - Team Player
Communication -organizations and planning
Problem solving
Team Management including sales Goals
Customer Relationship Management
Adaptability
Microsoft-Power point-Excel-outlook-teams-word-SAP CRM
Proactive , Responsible and capable
To treat employee's as they would wish to be treated themselves
Negative points rush to complete related tasks as soon possible
Certification
Experience certificate from Dior as Sales Supervisor / NAYAZEK Eastern Region
Interests
Swimming
Travel & Tourism
Timeline
British council training course 6 Months
07-2023
Certificate of job Interviewing Skills from Noor Business Academy - Jeddah
04-2023
Certificate of Sales Management from Academy Noor Business - Jeddah
02-2023
Certificate - Trust to leadership Engaging & Motivation Teams - Jeddah
01-2020
Training course in Excel - power point - Word
10-2017
Experience certificate from Dior as Sales Supervisor / NAYAZEK Eastern Region
03-2011
Dior Sales Supervisor
Dior
03.2006 - 02.2024
Dior Field Trainer
Dior Company
12.2002 - 02.2006
Bachelor of Science - Bachelor of Science in Arabic & French
Sousse
04.2001 -
Dior Salesmen
Dior
12.1999 - 11.2002
Shop Manager of Benetton and Sisley
Sandia Arabia
09.1997 - 11.1999