Wassim Balali
Dubai
Summary
Friendly Sales Supervisor with over 3 years of experience managing a sales team and ensuring effective results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring and training new employees. Knowledgeable in all legal compliance procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
NovaRoma Scents
05.2024 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Al Haram Althaleth Infornation Technology
Sales Advisor
08.2023 - 05.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Business Owner
OUTLET SWEDEN
09.2017 - 02.2019
- New Business Development, Change and Growth Management, Upselling Products and Services
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Warehouse Worker
Something Logistics AB
07.2016 - 07.2017
- Loaded, unloaded and moved material to and from storage and production areas
- Wrapped pallets in shrink wrap prior to loading
- Updated daily logs with regular shift activities and incident details
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
Kitchen Worker
O'leary's
05.2015 - 04.2016
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Diploma -
ITM COLLEGE AUSTRIA
Bad Vöslau06.2023
High School Diploma -
Data And Technology Institute Of Computer
07.2009
Skills
- Employee Motivation and Performance
- Sales Planning
- Leadership and People Development
- Customer Relationship Building
- Customer Service
- Teamwork and Collaboration
- Wordpress
- WordPress Management
- Social Media Marketing
- Foreign Exchange Trading
- Microsoft Outlook
- Cryptocurrency Trading
- Attention to Detail
- Multitasking
- Microsoft Office
- Website Maintenance
- Interpersonal communication skills
- Problem-solving abilities
- Social Media Management
- E-commerce management
Certification
Driving License (B)
Affiliations
- Volunteer Work
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Swedish
Advanced (C1)
Timeline
Sales Representative
NovaRoma Scents
05.2024 - 09.2024
Al Haram Althaleth Infornation Technology
Sales Advisor
08.2023 - 05.2024
Business Owner
OUTLET SWEDEN
09.2017 - 02.2019
Warehouse Worker
Something Logistics AB
07.2016 - 07.2017
Kitchen Worker
O'leary's
05.2015 - 04.2016
Diploma -
ITM COLLEGE AUSTRIA
High School Diploma -
Data And Technology Institute Of Computer
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