Wazeer Yousef
Sharjah,UAE
Summary
Results-driven professional with expertise in sales and customer service excellence, client retention, and after-sales support. Demonstrates advanced problem-solving abilities, strong interpersonal skills, and a deep understanding of the sales cycle, including target setting and tracking. Skilled in market research, competitor analysis, quotation preparation, and product knowledge. Thrives under pressure as a self-motivated and independent worker with a proven ability to deliver exceptional results in dynamic environments.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
ACCOUNT MANAGER
LALIZAS MIDDLE EAST
Dubai, UAE
2025.12 - 2026.06
- Managed sales and business development across UAE marine recreational and commercial sectors.
- Handled key B2B accounts including traders, distributors, and boat builders.
- Promoted and sold Lalizas marine safety equipment, windlasses, thrusters, and related marine products.
- Conducted client meetings, prepared quotations, negotiated contracts, and achieved sales targets.
- Identified customer needs, provided tailored solutions, and maintained strong customer relationships.
- Expanded customer base, generated new business opportunities, and supported revenue growth.
- Coordinated with internal teams to ensure timely delivery and customer satisfaction.
SALES & MARKETING OFFICER
Mohd. Al Haj Kambar Awazi LLC
Dubai, UAE
2024.02 - 2025.11
- Developed and implemented strategic marketing plans to increase brand awareness and drive sales growth.
- Identified new sales opportunities through market research and competitor analysis.
- Built and maintained strong relationships with existing and prospective clients to boost customer loyalty.
- Achieved and exceeded monthly sales targets through effective client engagement and follow-ups.
SALES EXECUTIVE
Custom Marine LLC, Dubai
Dubai
2023.06 - 2024.01
- Manage procurement processes, including purchasing materials from suppliers, ensuring timely delivery and quality control.
- Develop and maintain comprehensive job quotations, ensuring accuracy and clarity for customer understanding.
- Supervise and assign specific duties to employees, optimizing team performance and ensuring efficient workflow.
- Collaborate closely with store supervisor to support overall store operations.
LOGISTICS COORDINATOR
KAYPEES ROADWAYS
2021.04 - 2022.12
- Handling customer enquiries and concerns, Provide assistance for maintaining logistics plans.
- Overlooking consignment of goods, Arranging transportation for clients picking up and delivering goods at right time as per company requirements.
- Handling bill payments
CUSTOMER SERVICE, SALES
FEDERAL BANK
2020.03 - 2021.03
- Handling customer complaints Provide appropriate solutions within time limits, Keep records of customer enquiries and complaints.
- Help customers by answering their questions, Making customers happy by company services.
- Making Federal Bank customers to buy companies credit cards
Education
PROFESSIONAL DIPLOMA - Shipping and Logistics
Govt. Polytechnic College
Kalamassery, Kerala 2019.01 - 2020.01
BACHELORS -
Mahatma Gandhi University
Idukki 2016.01 - 2019.01
COMMERCE - Commerce
Central Board of Secondary Education
Kochi 2013.01 - 2015.01
Skills
- Sales & Customer Service Excellence
- Client Retention & After-Sales Support
- Strong Interpersonal Skills
- Self-Motivated & Independent Worker
- Thrives Under Pressure
- Advanced Problem-Solving Abilities
- Quotation Preparation
- Market Research & Competitor Analysis
- Product knowledge
- Sales cycle understanding
- Target setting and tracking
Language
English
Fluent
Hindi
Intermediate
Malayalam
Native
Timeline
ACCOUNT MANAGER
LALIZAS MIDDLE EAST
2025.12 - 2026.06
SALES & MARKETING OFFICER
Mohd. Al Haj Kambar Awazi LLC
2024.02 - 2025.11
SALES EXECUTIVE
Custom Marine LLC, Dubai
2023.06 - 2024.01
LOGISTICS COORDINATOR
KAYPEES ROADWAYS
2021.04 - 2022.12
CUSTOMER SERVICE, SALES
FEDERAL BANK
2020.03 - 2021.03
PROFESSIONAL DIPLOMA - Shipping and Logistics
Govt. Polytechnic College
2019.01 - 2020.01
BACHELORS -
Mahatma Gandhi University
2016.01 - 2019.01
COMMERCE - Commerce
Central Board of Secondary Education
2013.01 - 2015.01