WEAM YASlR SHEIKHELDIN GIBRIL
UNITED ARAB EMIRATES
Summary
Effective and focused Sales Representative with aptitude for building and maintaining client relations. Offering [Number] years of [Industry] experience and proven ability to exceed sales goals. Skilled in communication and personnel training. Talented Sales Representative with excellent lead generation potential and more than [Number] years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Seeking similar position with new client. Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention. Goal-orientated Sales Representative with [Number] years of experience in [Industry]. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service. Highly-motivated Sales Representative with reputation for meeting and exceeding sales goals. Offering [Number] years of [Industry] industry experience and an aptitude for training and mentorship. Skilled in marketing and data analysis. Accomplished Sales Representative with career history marked by numerous sales awards, recognitions and recommendations. Track record of exceeding sales, service and client quotas. Over [number] years of successful experience as leader and mentor to junior sales professionals.
Overview
4
4
years of professional experience
Work history
Sales representative
Alqousi Company
Sudan, Khartoum
09.2022 - 06.2023
- Resolved customer concerns promptly to maintain satisfaction.
- Contacted satisfied customers to offer additional services.
- Responded to telephone and in-person requests for information.
- Used consultative sales approach to understand and meet customer needs.
Accountant
Alhoosh hypermarket
Sudan , Khartoum
05.2020 - 02.2022
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Prepared VAT and income tax forms for commercial and individual clients.
- Updated journal entries and accounts on accrual basis with Xero software.
- Maintained integrity of general ledger, including chart of accounts.
- Prepared monthly bank reconciliations with [Number]% accuracy.
- Reconciled accounts from income and expense data to net worth and assets.
- Analysed monthly balance sheet accounts for corporate reporting.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Created periodic reports comparing budgeted costs to actual costs.
Call centre agent
ZAIN
SUDAN, KHARTOUM
10.2019 - 07.2020
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Acted as first point of contact for customer issues and queries.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
Education
High School Diploma - School
Al Tafawq Model Private School
Sudan - Khartoum /2013 - /2015
Diploma - business management
Sudan International University
Sudan - Khartoum /2016 - /2019
Skills
- Customer service
- Company processes
- Sales strategies
- Self-motivated
- Order processing
- Marketing
- Client service
- Sales expertise
- Account servicing
- Staff training
- Account development
- Customer relations
- Product knowledge
Languages
English
Beginner
Arabic
Fluent
Accomplishments
- Grew territory from $[number] to $[number].
- Ranked #[number] in [region] for [year].
- Managed [number] opportunities per month.
- Supervised team of [Number] staff members.
- Successfully launched [product name].
Affiliations
- American Institute of Certified Public Accountants
- Association of Information Technology Professionals
- Society of Women Engineers
- National Association of Social Workers
Timeline
Sales representative
Alqousi Company
09.2022 - 06.2023
Accountant
Alhoosh hypermarket
05.2020 - 02.2022
Call centre agent
ZAIN
10.2019 - 07.2020
High School Diploma - School
Al Tafawq Model Private School
/2013 - /2015
Diploma - business management
Sudan International University
/2016 - /2019
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