Wella Dee
Admin Cum Receptionist
Dubai
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
15
15
years of professional experience
4
4
Languages
Work History
Business Admin Cum Business Setup Consultant
Business Link Consultancies
Dubai
04.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Built and maintained relationships with clients to provide ongoing support.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Administrative / Personal Assistant to Celebrity
Al Quoz, Industrial 1
Dubai
11.2022 - 03.2023
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Attended meetings, took notes and tracked action items.
Sales Promoter
BRAUN Company
- Company Visa with
- NOC
- Kept patient appointment on schedule by promptly notifying provider of patient’s arrival
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Coordinated master calendar of appointments, meetings and events
- Helped visitors with their needs and associated documentation
- Cleaned reception area regularly to maintain professional appearance
- Answered incoming calls per day politely and timely, recording accurate messages and quickly following up on enquiries
- Mall of the Emirates- Dubai
- Conducted in-depth product demonstrations, highlighting product usability, features and USPs
- Promoted company products and experiences with passion and enthusiasm, increasing customer engagement
- Developed public interest in products within the store by creating innovative and entertaining presentations featuring product highlights
- Used outstanding communication and relationship-building abilities to nurture positive, profitable consumer relations
- Created daily performance reports for ongoing monitoring, enabling improved sales strategy
- Maintained extensive understanding of product features and specifications to efficiently and knowledgeably answer customer queries.
Medical Receptionist
Beauty Solutions Slim and Poly Clinic, Oasis Mall-Al
Dubai
Receptionist Clerk
GT Auto Centre, Al Quoz
- Dubai
- Welcomed guests and clients in friendly, positive manner
- Maintained clean and orderly reception area to impress and welcome visitors
- Delivered polite, professional customer service to enhance business reputation through positive first impressions
- Directed clerical tasks including copying, faxing and file management
- Answered incoming calls within allotted timeframes, handling queries efficiently and maintaining positive customer interactions
- Organized and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
Property Consultant
MAX Real Estate - TECOM
Dubai
01.2009 - 08.2018
- Built and maintained strong relationships with customers throughout processes, increasing positive feedback
- Gained referrals and generated new leads through networking event
- Proactively called and emailed leads, recording and documenting, highlighting potential targets
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves
- Conducted surveys of the property market to obtain information on current trends.
Education
Higher National Diploma -
Pacheco College
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02.2012 - 04.2001
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01.2015 - 04.2002
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01.2016 - 04.2012
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Skills
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Timeline
Business Admin Cum Business Setup Consultant
Business Link Consultancies
04.2023 - Current
Administrative / Personal Assistant to Celebrity
Al Quoz, Industrial 1
11.2022 - 03.2023
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01.2016 - 04.2012
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01.2015 - 04.2002
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02.2012 - 04.2001
Property Consultant
MAX Real Estate - TECOM
01.2009 - 08.2018
Sales Promoter
BRAUN Company
Medical Receptionist
Beauty Solutions Slim and Poly Clinic, Oasis Mall-Al
Receptionist Clerk
GT Auto Centre, Al Quoz
Higher National Diploma -
Pacheco College
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