Wendell Calingacion
Sharjah
Summary
Experienced in hospitality sector with focus on providing top-tier customer service. Can enhance dining experience through friendly and attentive service, leveraging skills in order management and relationship building. Known for maintaining cleanliness and organisation in fast-paced environments to ensure smooth operations.
Overview
3
3
years of professional experience
Work history
Waiter
Thalia's Restaurant
Batangas , Philipines
12.2023 - 09.2024
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained knowledge of menu items, leading to accurate order taking.
- Upheld health and safety standards by regularly sanitising hands and work areas.
Crew
Jollibee philipines
Batangas , Philipines
07.2022 - 07.2023
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Assisted in staff training to enhance teamwork and improve service delivery.
Sales promoter
Xentro mall
Batangas , Philipines
05.2021 - 05.2022
- Enhanced customer understanding by conducting interactive product demonstrations.
- Managed inventory for smooth sales operations.
- Boosted brand awareness with engaging promotional strategies.
Education
Gov. feliciano leviste Mem. National High School
BatangasSkills
- Table clearing
- Food preparation
- High-volume dining
- Menu memorisation
- Regulatory compliance
- Special dietary requirements
- Food safety understanding
- Food and beverage pairing
- Interpersonal skills
- Fine dining experience
- Food and beverage service
- COVID-19 restaurant hygiene standards
- Health and safety standards
- Clear communication
- Order taking
- Table check-ins
- Exceptional interpersonal skills
- Personal grooming
- Food hygiene protocol
- Side dish and drink upselling
- Sanitisation procedures
- Allergen and dietary requirements
- Cleaning requirements
- Positive and approachable
Languages
English
Intermediate
B1
Timeline
Waiter
Thalia's Restaurant
12.2023 - 09.2024
Crew
Jollibee philipines
07.2022 - 07.2023
Sales promoter
Xentro mall
05.2021 - 05.2022
Gov. feliciano leviste Mem. National High School
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