Wenger Brant Abucay
Dubai
Summary
Responsible looking for position with increased responsibility. Proficient in Industry products, compliance requirements and payment schedules. Accurate in processing payments and efficient in completing daily tasks in fast-paced environments. Enthusiastic with demonstrated experience in food preparation, line cooking and food safety. Possesses excellent multitasking and organizational skills.
Overview
11
11
years of professional experience
Work History
Collector Agent
CARD LENDING COMPANY
Paoay Ilocos Norte Philippines
01.2019 - Current
- Improved customer satisfaction by effectively negotiating payment plans tailored to individual financial situations.
- Maintained accurate records of customer payments and contact information, ensuring efficient collection processes.
- Reduced delinquency rates through proactive communication and follow-up with debtors.
- Increased recovery rates by conducting thorough account research and identifying potential sources of repayment.
- Streamlined collection efforts by implementing organized systems for tracking overdue accounts and past-due notices.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Cook's Assistant
Ilocos Top
Laoag City Philippines
03.2016 - 01.2018
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Semi Skilled Worker
Taylan Construction Builders
Laoag City Philippines
01.2013 - 05.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Electronics Technology - Electronics Equipment Installation And Repair
Ilocos Norte College of Arts And Trades
Laoag City Ilocos NorteHigh School -
San Nicolas National High School
Ilocos Norte Philippines2004
Skills
- Active Listening
- Problem Solving
- Time Management
- Patience and Persistence
- Negotiation
- Sanitation
- Surface Cleaning
- Cooking
Timeline
Collector Agent
CARD LENDING COMPANY
01.2019 - Current
Cook's Assistant
Ilocos Top
03.2016 - 01.2018
Semi Skilled Worker
Taylan Construction Builders
01.2013 - 05.2015
Electronics Technology - Electronics Equipment Installation And Repair
Ilocos Norte College of Arts And Trades
High School -
San Nicolas National High School