Wiam Eltom

Work History

Personal Assistant

Rokun Alemtiaz

Dubai

06.2021 - 08.2023

Managing diaries and organising meetings and appointments.
Booking and arranging travel, transport and accommodation.
Organising events and conferences.
Typing and preparing reports, presentations and correspondence.
Managing databases and filing systems.

Sales Representative

Amal Broker

Dubai

07.2018 - 02.2021

Determine clients' needs.
Negotiating all contracts with clients, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
Perform comparative market analysis to estimate properties'value.
Preparenecessarypaperwork(contracts, leases, deeds, closing statements etc) Manage property auctions or exchanges Maintain and update listings of available properties
Develop networks and cooperate with attorneys, mortgage lenders and contractors Promote sales through advertisements, open houses and listing services Remain knowledgeable about real estate markets and best practicesrite yourAccomplishment sales Rep in Gazzaz Saudia Arabia — Jeddah, Makkah Region

Recepionest (Evening Shift)

Davinci Clinic

Khartoum

04.2015 - 06.2018

(evening shift) in Davinci clinic — Khartoum

Greet and attend to patients inperson and over the phone.
Professionally assist doctors, staff, visitors, and patients
Maintain business inventory such as checking supplies, Answer all phone calls in a professional and courteous manner.
Schedule appointments between doctors and patients Maintain confidentialityofalldoctor, staff, and patientinformation
Complete accurate documentation of patientvisits.

Secretary/Receptionist

Sena internstional co

07.2014 - 05.2018

Answering calls, taking messages and handling correspondence maintaining diaries and arranging appointments typing, preparing and collating reports filing organising and servicing meetings (producing agendas and taking minutes) implementing new procedures and administrative systems liaising with relevant organisations and clients meeting and greeting clients
Coordinating mail‑ shots and similar publicity tasks logging or processing bills or expenses

Sales Representative

KIA MOTORS

Khartoum

01.2008 - 03.2010

Knowledge of different automobiles, their features and characteristics, such as engine size, mileage, gas usability, and colors
Market analysis of the competition by models and options
Discuss in detail the budgets and pricing
Ability to close deals with potential clients through budget and needs assessment, taking into consideration cars' inventory
Expand customer base and strengthening the loyalty of existing customers through suggesting trade‑ ins
Recommending promotions and sales campaigns to the management
Coordinate with marketing team to grow customer base Assist in setting up the showroom for promotional display.

Customer Service Representative

TNT Courier Company

Khartoum

11.2003 - 12.2007

Manage large amounts of incoming phone calls.
Provide shipment quotes for customers and set up shipments as required by customers.
Solve customer and carrier problems and help resolve issues.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.

HR Assistant

KIA MOTORS

Khartoum

04.2010 - 06.2014

.
Maintains accurate and up-to-date human resource files, records, and documentation.
Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes.
Maintains the confidentiality of human resource files and records.
Provides clerical support to the HR department.
assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
Conducts or assists with new hire orientation.
Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
Performs other duties as assigned.

Summary

Overview

Work History

Personal Assistant

Sales Representative

Recepionest (Evening Shift)

Secretary/Receptionist

Sales Representative

Customer Service Representative

HR Assistant

Education

Bachelor Of Business Administration -

Skills

Timeline

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