Widad Alwashahi
Cloud Solution Architect
Dubai,Dubai
Summary
Hardworking Cloud Architect with 3 years of experience at Microsoft who experienced different customer-facing roles to assist customers in their cloud journey, maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and the likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
11
11
Certifications
2
2
Languages
Work History
Cloud Solutions Architect
Microsoft
Dubai
07.2022 - 07.2023
- Owned the overall technical relationship and strategy between the customer and Microsoft.
- Led architectural design sessions, develop proof of concepts/pilots, implement projects, and deliver ongoing refinement and enhancement.
Customer Engineer
Microsoft
Dubai
11.2020 - 07.2022
- Supported Enterprise customers to deliver unique value by removing blockers to consumption within their Cloud Journey
- Performed risk assessments and tuning to operate and optimize a customer’s cloud or on-premises environment.
Intern
Microsoft
Dubai
03.2020 - 08.2020
- Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.
- Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.
- Joined (Customer success unit (CSU) in Microsoft UAE subsidiary for on-the-job shadowing and training.
- Attended technical skilling bootcamp to obtain globally recognized Microsoft technical certifications on Microsoft’s cloud and solution areas (Azure, Microsoft 365, Dynamics 365 and PowerApps).
- Attended Professional and soft skilling bootcamp to develop effective interpersonal skills, creativity and innovation, time management, business etiquette and certification in Project Management.
Education
Bachelor of Science - Information And Communication Engineering
University of Buraimi
Oman 03.2015 - 05.2019
Accomplishments
One published conference paper - March 31, 2019 • 7th International Conference of Networks and Communications (NC 2019) L. Khader, R. Aboushakra, W. Alwashahi, A. Mohideen “Automated Fault Tolerant Fire Detection and Warning Communicator System”, in Proc. of the 7th Int. Conf. of Networks and Communications (NC 2019). March 31, 2019, Zurich, Switzerland. Available: http://airccse.org/csit/V9N04.html
Certification
Microsoft Certified: Azure Security Engineer Associate
Timeline
Prosci® Certified Change Practitioner
10-2023
Microsoft Certified: Azure Security Engineer Associate
05-2023
Cloud Solutions Architect
Microsoft
07.2022 - 07.2023
Microsoft Certified: Azure Solutions Architect Expert
11-2021
Microsoft Certified: Azure Data Fundamentals
12-2020
Customer Engineer
Microsoft
11.2020 - 07.2022
Microsoft Certified: Azure AI Fundamentals
11-2020
Microsoft Certified: Azure Administrator Associate
10-2020
Microsoft Certified: Dynamics 365 Fundamentals
06-2020
Microsoft Certified: Power Platform Fundamentals
06-2020
Microsoft 365 Certified: Fundamentals
06-2020
Certified Associate in Project Management (CAPM)®
06-2020
Microsoft Certified: Azure Fundamentals
04-2020
Intern
Microsoft
03.2020 - 08.2020
Bachelor of Science - Information And Communication Engineering
University of Buraimi
03.2015 - 05.2019
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