Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Personal Information
Education
Timeline
Generic

Wilson Amankwah Biney

Al Qouz, Dubai

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Transport Lead

FITT Meals Catering Services LLC
11.2021 - Current


  • Assessed Drivers and team performance and regularly actioned insights to fuel improvement.
  • Monitoring driver's behaviors and indicating corrections and improvements; Coaching, mentoring, and rewarding the hardworking drivers.
  • Performance evaluation;
    Assisting with recruitment, discipline, and termination of non-compliant drivers;
  • Devising and maintaining driver's schedules;
    Keeping a record of drivers' health and attendance, etc.
    Ensuring that the drivers remain compliant with applicable legal regulations,
  • Providing drivers with information regarding routes and operations,
  • Staying in constant communication with the drivers and
    Training drivers on their risk management protocols and safety standards.
  • Responsibility to look at the complete lifecycle of all the company-owned or leased commercial vehicles. I perform thorough research while procuring vehicles and building a fleet for the company.
  • Also responsible for processing and maintaining vehicles' registrations, licensure, insurance, etc.
  • Perform vehicle dispatch and scheduling;
    Utilize assets efficiently and plan the optimum routes
  • Perform real-life location tracking;
  • Perform vehicle inspection and maintenance;
  • Monitor the vehicle's performance, keep their records, and aim for improvement.


Office coordinator

Ammoria Contracting LLC, Sharjah
03.2020 - 07.2021
  • Answered phone calls and responded to emails from clients.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Managed databases and information systems, maintaining accurate and accessible records.
  • Performed office duties, including answering multi-line phones, greeting patients, filing, sorting and handling incoming and outgoing mail.
  • Prepared meeting rooms and materials and recorded important information.
  • Produced high-quality communications for internal and external use.
  • Provided clerical support, addressing routine and special requirements.
  • Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Organized company meetings and scheduling 15 employee team.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.

Administrative assistant

Regional Health Directorate/Sunyani Municipal Asse
09.2017 - 12.2019
  • Executed record filing system to improve document organisation and management.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Assist in day to day running of project including personal matter, inventory, stock control and appropriate record keeping
  • Monitoring and supervision as well as reporting to districts
  • Assist in preparation of work plans and budgets of project
  • Participate to the preparation and submission of periodic project reports
  • Contribute to the planning and execution of project activities and programs
  • Writing reports, minutes, memorandum and other official letters
  • Arrange other relevant meetings, compile agenda and minute of meetings to provide a high level of support to the project and ensure that accurate records of discussions are produced
  • Assist in organising project review meeting workshops and seminars with stakeholders
  • Assist in resolving administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
  • Contributes to team effort by accomplishing related results as needed
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored office calendars to plan meetings, activities and travel to maximise productivity.
  • Screened visitors and issued badges to maintain safety and security.

Education

Bachelor of Science - Human Resource Management

Christ Apostolic University College

Skills

  • Customer relations
  • Coordination
  • Logical reasoning
  • Routing
  • Visionary leadership
  • Budget analysis
  • Excel proficiency
  • Schedule management
  • Schedule development

Languages

English

Affiliations

  • Traveling and Interacting with people

Accomplishments

  • Employee of the month for March 2024
  • Value Champion of the month for March 2024
  • Certificate of Appreciation for March 2024
  • Employee of the month for September 2022
  • UAE International Drivers License - valid till 2027

Certification

  • Fundamental of Supervisor Training
  • Diploma in Operations management

Personal Information

Education

Distin

Timeline

Transport Lead

FITT Meals Catering Services LLC
11.2021 - Current

Office coordinator

Ammoria Contracting LLC, Sharjah
03.2020 - 07.2021

Administrative assistant

Regional Health Directorate/Sunyani Municipal Asse
09.2017 - 12.2019

Bachelor of Science - Human Resource Management

Christ Apostolic University College

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Wilson Amankwah Biney