Winnie Rose Bayuca-Refuerzo
Ras Al Khaimah
Summary
Seeking a suitable position with a reputable and exciting company where my extraordinary customer services skills and professional sharpness can be use.
A hospitable, very motivated and hardworking team player with over four years of experience in customer service.
Overview
4
4
years of professional experience
Work History
Baker/Waitress/Cashier
Brews And Co. Cafe LLC
05.2018 - 06.2022
- Check inventory from beginning to end of the shift.
- Bake all types of sweet bakery goods including cakes, cupcakes, cookies, cheesecakes and brownies (dietary and non-dietary).
- Decorate cakes designed for a variety of occasions and completed special orders agenda/theme.
- Ensure the sanitation of the baking area on daily basis.
- Greeting and escorting customers to their tables.
- Taking orders from customers and offering advice on the menu.
- Delivering outstanding food and beverage service to customers.
- Giving customers an accurate bill and taking payments from them in cash or credit card.
- Carry out all transactions on cash register including cash, card payments and refunds or exchanges.
- Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by a supervisor.
- Keeping the place of work and surrounding area clean and organized at all times.
- Remove dishes and cups from tables and taking to the kitchen for cleaning.
- Successfully handle customer complaints by resolving issues and offering discounts when appropriate with manager's approval.
Education
Certified Nursing Assistant - Nursing Assistant
Golden Gate Educational And Training Institute
Dubai, UAE07.2023
Bachelor of Science - Elementary Education
ISPSC
Philippines04.2015
Timeline
Baker/Waitress/Cashier
Brews And Co. Cafe LLC
05.2018 - 06.2022
Certified Nursing Assistant - Nursing Assistant
Golden Gate Educational And Training Institute
Bachelor of Science - Elementary Education
ISPSC
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