Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
WISSAL ABOUBA

WISSAL ABOUBA

dubai,uae

Summary

accomplished, punctual and dynamic professional with 2year experience in teaching and 1 years in customer service. Proactive with excellent interpersonal, strong sense of duties and responsibilities. Independent and quick thinking team player seeking a role offering increased responsibility.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

customer service

EURL ALLIAPHARM
khenchela, algeria
07.2023 - 03.2024
  • responding to customers calls and emails to provide them with answers regarding our products availability.
  • Offered exceptional customer service to all guests.
  • worked in a team environment to ensure customer inquires were answered promptly and accurately.
  • handled customer complaints and inquiries in a professional and courteous manner.
  • developed and maintained positive relationships with customers through excellent communication and follow-up skills.

French teacher

boukehil khemissi
khenchela, algeria
02.2022 - 07.2023
  • Taught French language and culture to students in 3rd and 4th grade.
  • developed engaging lesson plans and activities to promote student comprehension and interest.
  • assisted students in improving their French language skills.
  • created and administered exams and evaluations to analyse student progress.
  • Consistently arrived at work on time and ready to start immediately.

Education

baccalaureate of the secondary education - experimental science

khaldi mamoun high school
algeria
09.2018 - 06.2019

licence's degree - arts and foreign languages

abbas laghlour university
khenchela/algeria
09.2019 - 06.2022

English certificate - English language proficiency

abbas laghrour university
khenchela/algeria
10.2022 - 01.2024

Skills

  • great team worker
  • communication and engagement technique
  • ability to work extended hours and on demand
  • MS office
  • Urgent complaint handling
  • teaching experience
  • cultural awareness
  • Customer relations

Languages

Arabic
Native
English
Fluent
French
Fluent

Affiliations

  • sport with diploma in Karate

Timeline

customer service

EURL ALLIAPHARM
07.2023 - 03.2024

English certificate - English language proficiency

abbas laghrour university
10.2022 - 01.2024

French teacher

boukehil khemissi
02.2022 - 07.2023

licence's degree - arts and foreign languages

abbas laghlour university
09.2019 - 06.2022

baccalaureate of the secondary education - experimental science

khaldi mamoun high school
09.2018 - 06.2019

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WISSAL ABOUBA