WISSAL ABOUBA
dubai,uae
Summary
accomplished, punctual and dynamic professional with 2year experience in teaching and 1 years in customer service. Proactive with excellent interpersonal, strong sense of duties and responsibilities. Independent and quick thinking team player seeking a role offering increased responsibility.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
customer service
EURL ALLIAPHARM
khenchela, algeria
2023.07 - 2024.03
- responding to customers calls and emails to provide them with answers regarding our products availability.
- Offered exceptional customer service to all guests.
- worked in a team environment to ensure customer inquires were answered promptly and accurately.
- handled customer complaints and inquiries in a professional and courteous manner.
- developed and maintained positive relationships with customers through excellent communication and follow-up skills.
French teacher
boukehil khemissi
khenchela, algeria
2022.02 - 2023.07
- Taught French language and culture to students in 3rd and 4th grade.
- developed engaging lesson plans and activities to promote student comprehension and interest.
- assisted students in improving their French language skills.
- created and administered exams and evaluations to analyse student progress.
- Consistently arrived at work on time and ready to start immediately.
Education
baccalaureate of the secondary education - experimental science
khaldi mamoun high school
algeria 2018.09 - 2019.06
licence's degree - arts and foreign languages
abbas laghlour university
khenchela/algeria 2019.09 - 2022.06
English certificate - English language proficiency
abbas laghrour university
khenchela/algeria 2022.10 - 2024.01
Skills
- great team worker
- communication and engagement technique
- ability to work extended hours and on demand
- MS office
- Urgent complaint handling
- teaching experience
- cultural awareness
- Customer relations
Languages
Arabic
Native
English
Fluent
French
Fluent
Affiliations
- sport with diploma in Karate
Timeline
customer service
EURL ALLIAPHARM
2023.07 - 2024.03
English certificate - English language proficiency
abbas laghrour university
2022.10 - 2024.01
French teacher
boukehil khemissi
2022.02 - 2023.07
licence's degree - arts and foreign languages
abbas laghlour university
2019.09 - 2022.06
baccalaureate of the secondary education - experimental science
khaldi mamoun high school
2018.09 - 2019.06