

Professional Sales Executive with 11 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
· Deliver excellent customer service and achieve monthly sales targets.
· Build lasting customer relationships to increase repeat business.
· Ensure attractive visual merchandising and product presentation.
· Assist with inventory management and stock control.
· Support store operations in a fast-paced retail environment.
· Managed the complete HR function for the organization.
· Led recruitment, onboarding, and employee orientation.
· Developed HR policies and ensured compliance with labor regulations.
· Managed employee relations, attendance, leave, and performance evaluations.
· Coordinated training programs and staff development initiatives.
· Supported management in workforce planning and organizational growth.
· Managed HR operations and recruitment activities.
· Coordinated public relations and corporate communications.
· Organized marketing campaigns and company events.
· Maintained strong relationships with clients and stakeholders.
· Improved administrative processes and employee communication.
· Delivered premium customer service in a luxury retail environment.
· Achieved monthly and annual sales targets.
· Built strong customer relationships through personalized service.
· Promoted luxury brands using expert product knowledge.
· Maintained visual merchandising and inventory standards.