Woei Luen Oo

Core Management Team

• Collaborate closely with the CEO, contributing to high-level discussions and strategic decision-making to define the company's direction and objectives.
• Play a pivotal role in aligning company operations with its long-term vision.
• Developed budget recommendations, optimizing operating expenditures by 11%.
• Streamlined the organizational structure to consolidate and delineate necessary functions for improved efficiency.

HR Management

• Lead HR functions, including recruitment, onboarding, incentives, and performance management.
• Developed budget recommendations for operating expenditures.
• Implement HR policies and procedures, ensuring a productive and compliant workforce while fostering a positive workplace culture.

Administrative Management

• Oversee daily administrative operations, ensuring efficiency, compliance, and adherence to leave and reimbursement policies.
• Streamline office processes, enhancing productivity, and reducing costs.

Operation Management

• Delivered effective operating and quality standards, generating 6% profitability increase (from 13% to 19%) within first 3 months.
• Provide exceptional customer support, resolving client issues, and ensuring satisfaction.
• Support the Business Development Manager in deal closure and customer expansion.
• Handle billing, invoices, account receivables, and account payables on a monthly basis.
• Familiarize with supplier policies to maximize profitability through margin, test coupons, commercial discounts, etc.
• Conduct data analysis to make informed operational decisions and drive business growth.
• Implement operation policies and procedures for effective sales management.
• Continuously optimize processes to meet evolving business requirements.

Reporting

• Develop monthly operational reports for stakeholders and shareholders, presenting key financial metrics such as revenue, expenses, and net profit.
• Provide insights and recommendations for business improvement based on data analysis..

Forecasting Management & Month-End Estimation Management

• Formulate and conduct monthly sales and order forecasts and month-end estimations for the Middle East region, covering multiple countries (UAE, Saudi, Pakistan, Gulf North, Iraq, Oman, Jordan) across public cloud, partner cloud, and Huawei cloud stack.
• Collaborate with finance specialists from each country to ensure accurate forecasting.
• Develop monthly reports and present them to top management, offering an overview of the entire Middle East region, progress updates, and risk alerts.

Sales Unit Management

• Strategise and oversee the management of two sales teams.
• Coordinate weekly meetings to facilitate opportunity management.

Key Project Management

• Coordinate project analysis meetings and orchestrate progress updates for key projects.
• Proactively raise risk alerts to the top management team.

After Action Review Management

• Plan and lead after-action reviews for each project.
• Develop promotional emails to support after-action review initiatives.

Cloud Key Task Management

• Collaborate with various stakeholders to manage key tasks at the departmental level on a monthly basis.

Test Coupon Management

• Monitor the application frequency and consumption of test coupons.
• Promote the test coupon usage policy and review potentially fraudulent transactions.

Data Strategy & Performance

• Launched and operationalized the inaugural Data Management Community of Practice, fostering collaboration through 60 virtual discussions and internal sharing sessions. Engaged 1,700 staff members within 6 months.
• Formulated data performance indicators, annual business plans, and budgets.
• Drove enterprise-wide data literacy initiatives, promoting a data-driven culture through the Path to Data Literacy (PaDL) program.
• Coordinated risk assurance to ensure data integrity and compliance.

Metadata Management

• Designed and established the Enterprise Data Hub (EDH) User Access Management workflow.
• Enhanced and managed naming conventions, object request forms, and change requests related to EDH.
• Led staff upskilling efforts in using Talend tools to enhance capabilities.
• Served as a business analyst for the EDH Self Service Portal, addressing business needs and requirements.

Change Management

• Increased data adoption across the enterprise by reaching 1,538 staff members and conducting 60 training sessions.
• Orchestrated technical data gathering and validation labs with 56 Subject Matter Experts/Technical Partners across PETRONAS Downstream.
• Managed budgets and performance across four units.
• Led multiple projects, capturing a total cost avoidance of RM 2.1 Million.

Technical Assurance

• Conducted independent assessments and proposed solutions.
• Organized the PETRONAS Data Management Course at a corporate level.
• Project Coordinator for Data Management Imperatives (DMI) for Upstream.
• Streamlined the approval process for the Technical Data Review Committee (TDRC) from 25 to 7 working days.
• Led various projects that resulted in significant cost savings and process improvements, capturing man-hour savings of RM 35 Millions.

Data & Application Architecture

• Facilitated the development of architecture checklists.
• Managed the Master Priority Well List to optimize priorities across all business units.
• Designed and delivered quarterly project updates to leadership teams on data management projects.

Resume Sourcing

• Collaborated with hiring managers to understand their job requirements.
• Screened resumes to identify suitable candidates for job openings.

Job Registration Form

• Developed an Excel VBA-based Intel Job Registration Form for use at career fairs.
• Analyzed and categorized collected data.

Interns Inside Intel Club Management

• Served as the President of the Interns Inside Intel Club, responsible for managing over 60 interns at the Intel Penang branch.
• Organized team-building events and activities to foster team cohesion.

Team Bonding Management

• Orchestrated monthly team bonding sessions to strengthen team relationships.