Summary
Overview
Work History
Skills
Additional Information
Education
Work Preference
Timeline
Software
Generic
WONDIMU NIGUSIE

WONDIMU NIGUSIE

Sales Executive
Dubai

Summary

Dynamic and results-driven sales executive with a proven track record of exceeding sales targets. Skilled in identifying and capitalizing on new business opportunities, cultivating strong client relationships, and negotiating contracts. Adept at understanding customer needs and delivering tailored solutions to drive revenue growth. Strong communication, presentation, and closing skills. Collaborative team player with a passion for achieving sales excellence

Overview

7
7
years of professional experience
1
1
Language
4
4
years of post-secondary education

Work History

Help Desk Technician

Ethiopian Airlines
Addis Ababa
Jul.2017 - Jun.2023
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Executive

Woodspec Interiors
Dubai
07.2023 - Current
  • Serve as the first point of contact for end-users seeking technical assistance, ensuring timely and effective resolution of issues
  • Provide first-level support for hardware, software, and network-related problems, logging and managing incidents in the IT service management system
  • Conduct training sessions for end-users on IT best practices and new technologies.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

IT Executive

Ethiopian Airlines Addis Ababa
04.2023 - 06.2024
  • Successfully Achieved and Exceeded monthly Sales targets
  • Consistently meeting or surpassing a target of AED 250,000
  • Proactively engaged with MEP and contracting companies to foster valuable business relationships, resulting in successful collaboration and the acquisition of new business opportunities
  • Collaborated effectively with internal teams to ensure seamless project execution and delivery
  • Lead and manage the IT department, overseeing daily operations and ensuring alignment with organizational goals
  • Develop and implement comprehensive IT strategies to support business growth and efficiency
  • Direct the design, implementation, and maintenance of IT infrastructure, including networks, servers, and cloud solutions
  • Establish and enforce IT policies, procedures, and standards to ensure data security and compliance with industry regulations
  • Implement cybersecurity measures to protect sensitive data and mitigate risks.

Skills

  • IT Strategy & Planning
  • Cybersecurity & Risk
  • Management
  • IT Infrastructure & Operations
  • Customer Relations
  • Marketing Research
  • Product Knowledge
  • Staff Training
  • Visit Customer Locations
  • Customer Services
  • Teamwork and Collaborations
  • Problem Solving Strength
  • Vendor Management
  • Data Analysis & Reporting
  • Enterprise Software Solutions
  • ADDIS ABABA SCIENCE AND
  • TECHNOLOGY UNIVERSITY
  • Computer Science and IT
  • 2014 - 2018

Additional Information

  • IT Support

Education

Bachelor of Science - Computer Science And Information Technology

Addis Ababa Science And Technology University
Addis Ababa
Feb.2014 - Jul.2018

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Healthcare benefitsCareer advancement

Timeline

Sales Executive

Woodspec Interiors
07.2023 - Current

IT Executive

Ethiopian Airlines Addis Ababa
04.2023 - 06.2024

Help Desk Technician

Ethiopian Airlines
Jul.2017 - Jun.2023

Bachelor of Science - Computer Science And Information Technology

Addis Ababa Science And Technology University
Feb.2014 - Jul.2018

Software

Java Script

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WONDIMU NIGUSIESales Executive