Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
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Xiaofei Marc

Xiaofei Marc

Dubai,UAE

Summary

To obtain a sales consultant position in Luxury field where i may apply my bilingual skills and professional attitude to provide client with maximum comfort and marvelous service experience.

Overview

12
12
years of professional experience

Work history

Restaurant manager

Flower house hotpot LLC.
Dubai, UAE
09.2021 - Current

Sales Executive

Docle&Gabbana, Style avenue LLC
Dubai, UAE
03.2018 - 10.2019

Client adviser

Bvlgari, Gulf luxury trading LLC
10.2014 - 08.2017

Sales Executive

MiuMiu-, -Prada Group LLC
06.2013 - 08.2014

Education

Shandong college of tourism and hospitality
2013

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Shandong province No.9 high school
2010

Skills

  • Excellent communication and customer service skills
  • Worked under pressure with productive results
  • Hard-working Self-motivated and focused
  • Fast learner and experienced in working with different nation
  • Able to handle regular complain or urgent situation
  • Excellent computer skills(Power point/ Outlook/Word etc)
  • Training in Bulgari/Prada/D&G
  • GIA certification- Diamond expert
  • High jewellery selling ceremony
  • Mystery shopping experience trainings
  • Management and team player
  • Retail SAP/ CRM system POS machines

Languages

English
Fluent
Chinese (Mandarin)
Native
Arabic
Beginner

Accomplishments

1.Flower house hotpot restaurant-Achieved 7M AED net profit in three years

Independently operated two high end Chinese restaurant in Dubai and Bangkok, managing a team of 90 employees, with a total investment of AED 3.5M, achieved a net profit of AED 7M within 3 years.

2.Dolce & Gabbana-Returning Customer Experience

President of Congo purchased 36 pieces of men items/224K AED in single transaction from me through following up on CRM during my annual leave period, received positive recognition on the official website of Dolce & Gabbana.

3.Dolce &Gabbana-Offer high quality standard of service to high profile client

Service politicians/celebrities/social media influencers etc. such as the Thaksin family, president of Thailand, Ronaldinho, well known football player, Jackie Chen, Chinese movie star, etc.

4.Bulgari-2.8Million AED High Jewelry sale in one transaction

Through professional expertise and teamwork, successfully sold a set of Bulgari high jewelry to a Russian client: Emerald earring valued at AED 2M and a matching emerald ring valued at AED800K.

5.Bulgari GIA training certification

Three years of solitaire sales champion and only two employees sponsored by company for GIA training.

Timeline

Restaurant manager

Flower house hotpot LLC.
09.2021 - Current

Sales Executive

Docle&Gabbana, Style avenue LLC
03.2018 - 10.2019

Client adviser

Bvlgari, Gulf luxury trading LLC
10.2014 - 08.2017

Sales Executive

MiuMiu-, -Prada Group LLC
06.2013 - 08.2014

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Shandong province No.9 high school

Shandong college of tourism and hospitality
Xiaofei Marc