Yadhesharan Sharan
Abu-Dhabi,United States of emirates
Summary
Highly skilled hospitality professional with expertise in communication, guest service excellence, and problem-solving within fast-paced environments. Demonstrates advanced proficiency in coffee preparation, including espresso extraction, latte artistry, and expertise brewing methods, alongside a strong knowledge of dietary restrictions and organic products. Adept at stock management, cash handling, and point-of-sale systems with a proven ability to maintain health and safety standards. Recognised for attention to detail in beverage presentation and consistency while excelling under pressure during busy periods. Committed to fostering positive customer experiences through friendly service and effective team collaboration.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Barista/office boy
FluxTech Trading
11.2024 - 02.2026
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Performed cash handling duties accurately to maintain financial integrity.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Offered personalised beverage recommendations, enhancing customer rapport.
Barista/allrounder
Java lounge
08.2023 - 02.2024
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Managed high volume orders during peak hours maintaining quality of service.
Education
Diploma - Information communication technology
Icbt campus
10.2023 - 02.2024
Master barista programe - Food and beverage
Colombo bartending and barista school (CBBS)
08.2023 - 10.2023
High school -
St.Benedicts College Kandy
01.2010 - 05.2021
MASTER - FOOD SAFETY
COLOMBO BARTENDING & BARISTA (CBBS)
COLOMBO/SRILANKASkills
- Communication Skills: clear and professional interaction with guests and colleagues - Expert
- Guest Service Excellence: anticipating guest needs, creating a welcoming environment - Advanced
- Problem Solving: handling customer complaints effectively - Advanced
- Team Collaboration: supporting coworkers in a fast-paced environment - Advanced
- Stock Management: restocking supplies, minimizing waste - Expert
- Health & Safety: knowledge of food hygiene, safe handling of equipment - Advanced
- Attention to Detail: consistency in drink quality and presentation - Advanced
- Speed & Efficiency: working well under pressure during busy periods - Advanced
- Cash Handling & POS Systems: taking orders, handling payments accurately - Expert
- Customer Service: friendly and professional service, building rapport with customers - Advanced
- Coffee Knowledge & Preparation: espresso extraction, latte art, brewing methods (pour-over, French press, etc) - Advanced
- Barista equipment maintenance
- Product knowledge advocacy
- Multitasking proficiency
- Punctuality maintenance
- Basic computer literacy
- Understanding dietary restrictions
- Sense of humour
- Tea preparation
- Recipe modification
- Organic product familiarity
- Positive attitude under pressure
- Proficiency in point-of-sale systems
- Beverage presentation
- Coffee grinding techniques
- Patience and tolerance
- Recipe following precision
- Cash register proficiency
- Responsibility acceptance
- Heating and frothing milk
- Knowledge of coffee beans
- Latte artistry
- Hot chocolate making
- Point-Of-Sale system expertise
- Sales persuasion
- Menu creation
- Drink customisation
- Cash register use
- Speciality coffee brewing
- Handling customer complaints
Certification
- Food safety training HACCP/iso22000 - Colombo bartending & barista school (pvt) ltd - 2023-08 to Present
- Master barista - Colombo bartending & barista school (pvt) ltd - 2023-08 to Present
- Java lounge certificate of experience - Java lounge - 2023-08 to 2024-02
- Icbt campus kandy - Diploma on information communcation technology - 2023-04 to 2023-10
LANGUAGES
Sinhale - Native
Tamil - Native
English - Native
Affiliations
- CONTAIN CREATING
- MODELING
Timeline
Barista/office boy
FluxTech Trading
11.2024 - 02.2026
Diploma - Information communication technology
Icbt campus
10.2023 - 02.2024
Barista/allrounder
Java lounge
08.2023 - 02.2024
Master barista programe - Food and beverage
Colombo bartending and barista school (CBBS)
08.2023 - 10.2023
High school -
St.Benedicts College Kandy
01.2010 - 05.2021
MASTER - FOOD SAFETY
COLOMBO BARTENDING & BARISTA (CBBS)