Yadhukrishnan Kurup
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Customer Service Support Cum Sales
Blue Iris Software LLC
12.2020 - 11.2025
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment
- · Handled customer calls related to services and payment queries
- Assisted in payment follow-ups and transaction confirmations
- Maintained accurate payment and customer records Coordinated with internal teams for payment processing.
Guest Service Associate / Attraction Attendant
Meraas Leisure & Entertainment LLC (Roxy Cinemas & Hub Zero)
01.2018 - 09.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Operated POS systems, handled cash and digital payments, and increased revenue through effective upselling.
Education
Bachelor of Commerce - Accounting And Finance
Model English High School
Kalyan Mumbai 12-2025
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking
- Time management
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Customer Service Support Cum Sales
Blue Iris Software LLC
12.2020 - 11.2025
Guest Service Associate / Attraction Attendant
Meraas Leisure & Entertainment LLC (Roxy Cinemas & Hub Zero)
01.2018 - 09.2020
Bachelor of Commerce - Accounting And Finance
Model English High School