Summary
Overview
Work History
Education
Skills
LANGUAGES
References
Timeline
Generic

Yailin Montserrat Luna

APO

Summary

Experienced in planning and executing activities for children and youth, showcasing exceptional organizational capabilities. Proven track record of working effectively both independently and as part of a team. Dedicated to participant advocacy, consistently providing high-quality service and support. Strong communicator with a solid work ethic, excelling in verbal and written interactions.

Overview

7
7
years of professional experience

Work History

Child and Youth Program Assistant

Air Force
Lakenheath, England, UK & Mildenhall, England UK
12.2022 - Current

Delivered high-quality care and supervision in accordance with organizational policies.

Conducted activities to develop social skills among participants across various settings.

Facilitated effective communication between program staff and parents or guardians.

Implemented age-appropriate lesson plans to cater to youth program needs.

Maintained thorough records of attendance and progress reports for each child.

Encouraged team-building exercises that fostered positive relationships among participants.

Adapted activities based on feedback from participants to improve engagement.

Contributed regularly to program enhancements during staff meetings and training.

Cashier

Home Depot
09.2020 - 03.2021
  • - Operated cash register efficiently, processing payments by various methods.
  • - Issued receipts, refunds, and credits to customers.
  • - Answered customer inquiries regarding store policies and procedures.
  • - Balanced daily transactions on a computerized point-of-sale system.
  • - Conducted price checks for special orders or discounts as requested.
  • - Assisted customers over the phone with product information and order placement.
  • - Ensured compliance with safety regulations within the store environment.

Cashier

Santis Pizza
02.2019 - 07.2020
  • - Greeted customers and provided information about products and services.
  • - Processed payments accurately and efficiently.
  • - Counted cash drawer at the beginning of shifts to ensure correct amounts.

Sales Associate

Perry Ellis
08.2018 - 02.2019
  • - Provided exceptional customer service and assisted with product selection.
  • - Processed transactions using a point-of-sale system.
  • - Built relationships with customers to encourage repeat business.
  • - Organized stockroom shelves and conducted regular inventory checks.
  • - Performed cashier duties and answered incoming calls for product information.

Education

High School Diploma - undefined

West Aurora High School
Aurora, Illinois
05.2020

Skills

  • Detail orientation
  • Communication proficiency
  • Collaborative teamwork
  • Empathetic approach
  • Flexible mindset
  • Analytical problem solving
  • Conflict resolution
  • Health and safety awareness

LANGUAGES

Spanish | Native. 4 Years of AP Spanish in High school

References

Tina, Bowen, tina.bowen.5us.af.mil, +44 7749 346431

Adyana Bonano +44 7541 950611

Jisela Rosales +44 7882 033386

Timeline

Child and Youth Program Assistant

Air Force
12.2022 - Current

Cashier

Home Depot
09.2020 - 03.2021

Cashier

Santis Pizza
02.2019 - 07.2020

Sales Associate

Perry Ellis
08.2018 - 02.2019

High School Diploma - undefined

West Aurora High School
Yailin Montserrat Luna