Yamna Khalid

• Enterprise Data Strategy Execution: Architected and deployed FAB Group’s inaugural enterprise-wide data management strategy, harmonizing governance for the UAE and 20+ international entities.
• Reduced audit non-conformities by 45% (2023–2024), and automated lineage mapping via Axon Informatica, cutting regulatory report preparation time by 30%.
• Designed and operationalized FAB’s first group-wide data governance framework, aligned with the UAE Central Bank’s CBUAE BSD 70/2021 regulations.
• Data Governance Literacy Academy: Pioneered a structured literacy program with HR, Marketing, and Communications teams.
• Developed 10+ interactive e-learning modules (hosted on Cornerstone LMS) and certification pathways for over 5,000 employees.
• Achieved 85% completion rates for mandatory 'Data Governance Fundamentals' training.
• Governance Framework Activation: Instituted monthly Data Governance Council meetings (tier-2 committee) as co-chair, resolving 50+ cross-functional disputes on data ownership.
• Launched and chaired Data Working Groups (DQ), Regulatory, i.e. FATCA and CRS to align IT and business priorities.
• Data Governance Center of Excellence (CoE): Partnered with digital teams to build an enterprise SharePoint portal featuring policy repositories, role-based training paths, and real-time dashboards. Increased stakeholder engagement by 60% within six months.
• Awareness Campaigns: Orchestrated quarterly Data Governance Town Halls (200+ attendees) and a biweekly 'DG Digest' newsletter.
• Hosted 12+ webinars with Gartner and DAMA experts, enhancing cross-departmental alignment on GDPR and BCBS 239 compliance.
• Domain Ownership Framework: Collaborated with IT to define 15+ data domains (e.g., Customer, Risk, Finance), and onboarded 200+ data stewards/owners.
• Streamlined metadata tagging processes, reducing manual effort by 25%.

Company Overview: UK Government

• Working as a program consultant to lead end-to-end data quality of the disputes workstream running across all of the department’s main product and service lines.
• Yamna leads the data quality work for dispute resolution across the Insight & Performance Program (IPP).
• This project came out of a series of recommendations following an independent review of how DWP manages its data. A ways-to-work scheme was started, focusing on improving performance management.
• The Office of a Chief Data Officer was set up as a cross-directorate function. Yamna was part of the Data Quality team that has initially been focusing on data quality compliance, data protection, and data sharing.
• Legacy Data Remediation: Led a 20-member team to cleanse over 500,000 disputed benefit claimant records, leveraging SQL and Alteryx for root cause analysis.
• Slashed case resolution times by 40%, and reduced error recurrence by 55% through automated validation rules.
• DQ Dashboard Optimization: Redesigned Qlik/Power BI dashboards for real-time monitoring of 50+ KPIs (e.g., completeness, accuracy), enabling senior leaders to prioritize high-risk cases.
• Data Quality CoE: Established a cross-directorate community of practice (100+ members), delivering workshops on DQ frameworks, and remediation playbooks.
• Achieved 90% adoption of DQ policy in 6 months.

• Company Overview: UK Gov
• Data Transformation: Working as a project consultant to lead the Data and Information Policies and Standards workstream.
• This was part of the design and delivery of the Information Governance Framework (IGF), Target Operating Model (TOM) at HMRC, aligned to their recently published enterprise data strategy.
• The TOM will support the CDO to provide HMRC with the required data management and governance roadmap.
• Yamna led the adoption of the enterprise data, information policies, and standards.
• She developed the Policy Creation, Review, and Approval methodology, which has been socialized with all policy owners and endorsed by the Information Governance Board (IGB).
• Yamna supported the setup of the Data Policy Community forum and chairs this monthly. She mobilized the community, identifying the correct SPOCs as members.
• Yamna worked closely with policy owners to ensure the policies remained relevant, aligned to the new data ownership structure, standardized, and fit for purpose.
• Yamna led the development of the Data Policy Community SharePoint site, and the Data Policies & Standards Support SharePoint site.
• Yamna created the content and guidance material, such as a Policy on a Page.
• Yamna worked on ensuring the embedding of data policies and standards into HMRC’s change framework and E2E lifecycle through an analysis of existing data keyholder considerations and evidential artifacts required within each phase/stage.
• CDO Function Design: Co-created HMRC’s Chief Data Office (CDO) structure, eliminating 35% redundancy in VAT and Customs datasets.
• Integrated real-time analytics for fraud detection, preventing over £12 million in annual revenue leakage.
• Policy Adoption Framework: Conducted 15+ workshops with Borders and Trade teams to align Records Management Policy with operational workflows.
• Developed a maturity assessment tool, achieving 80% compliance in critical datasets.
• Automation and Collaboration: Partnered with CTDO to automate policy document workflows using Abacus Studio, reducing approval cycles from four weeks to seven days.

• Working as a consultant with financial services clients to optimize the use of their data to deliver their business strategy.
• Working with clients on large projects in strategy, design, and implementation.
• Process Lead, large multi-national bank: Yamna acted as process lead for one of the bank’s core functions on a long-term transformation project.
• As the Single Point of Contact and Execution Lead of these process areas, I played a key role in the data management remediation program.
• Enabling smooth project mobilization and ongoing clarity of delivery.
• OCC Remediation Leadership: Directed a 15-member team to resolve over 12,000 compliance gaps for a multinational bank, deploying AI-driven tools (e.g., OneTrust) to classify more than 2 million records.
• Mitigated $8 million in annual regulatory fines.
• Data Inventory Modernization: Mapped 200+ applications and EUCs for a Tier-1 bank, implementing Collibra for metadata governance.
• Reduced data classification errors by 30%.
• Nonprofit Data Strategy: Facilitated eight workshops with NSPCC’s C-suite to define fifteen high-impact use cases (e.g., donor analytics), shaping their ten-year data roadmap.

• Chief Data & Analytics Office, Chief Operating Office, working to provide a consistent, group-wide governance framework to support informed and recorded decisions about data and data risk.
• As a custodian of the Group Data Policy and associated control library, I ensure they remain fit for purpose, effectively manage data risks, and provide assurance to the data policy owner.
• Data Policy: Yamna’s role was to support operational compliance and ensure appropriate management of data risk across all divisions in the Group.
• This includes a series of assurance activities to provide guidance and support where needed.
• Yamna acted as an intermediary between the CDO and the Conduct Compliance & Operational Risk team (CCOR) to develop a strategy for evidencing divisional management of Data Risk and the policy standards aligned to One RCSA.
• She led the maintenance of reporting artifacts.
• She led the engagement plan and execution with divisions to transition to new data risk and control libraries under the One RCSA system, and embedding of data policy through working groups and policy clinics.
• Yamna co-hosted quarterly assurance meetings with all divisions; the objective is to understand how the division is managing its data risk and embedding policy aligned to the One RCSA risk framework.
• Yamna reviewed the packs ahead of the meetings to facilitate discussion around the divisional data risk profile and where the division is in terms of data maturity.
• In areas where it is exceeding the required threshold, Yamna probed team leaders on mitigation strategies and action plans.
• She monitored the delivery of these through tracking at local divisional councils, providing follow-up actions and required escalations through the relevant committees and forums.
• Developed a ‘tiered’ approach to data metrics standardization by acting as the product owner.
• Working with the Data Operations team to develop solutions for the end-to-end metric process, with reporting using Tableau dashboards.
• Yamna conducted industry horizon scanning to ensure alignment with key regulations, legislation, and developments in the economy and technology.
• Maintaining this on Confluence pages and sharing it more widely with divisions through the Data Governance Working Group.
• She managed the divisional data risk escalation through relevant data committees, forums, and working groups.
• Acting as secretariat for the Group Data Committee, producing minutes and coordinating the pack, tracking actions and attendance, ratification of data domain and role holder changes, and consumption context governance with associated Critical Data Elements on Collibra.
• Yamna supported the design of policy documentation, the development of supporting guidance material, and the associated risks and controls.
• She coordinates data owner training, maintenance of key data artifacts as outlined in policy and DCAM, updating the central repository, and RACI for data role holders.

• Retail & Community Banking Business Risk supported the Reporting, Analytics, and Data Operations (RADO) team in participating in the Group’s data management journey, in alignment with new data regulatory requirements in Financial Services.
• Yamna’s role involved working closely with the Data (DM) team in the Retail division to respond to the Data Management policy, and align with BCBC329 and other key regulations. She led the review of risk data flows through the Conduct Risk Assessment Metrics (CRAMs), EUC, and any other identified core metrics to manage the presentation, control, quality assurance, and governance of the data.
• Yamna collaborated with data stewards on mapping data lineages to identify areas in Community Banking, Business Risk teams, that could benefit from the automation of regular analysis. She also worked with internal developers to lead system process improvements across the Retail and Community Banking Business Risk.
• Additionally, she supported the DM team in building a strategy and developing greater awareness and training on the data management policy across pan-Community Banking and Retail. Yamna was the project lead for system data migration projects, moving Business Units from the Group Solution to an internal syste

• Retail & Business Bank Division
• Working on activities and initiatives supporting the design and distribution, delivery of the retail estate.
• Leading the colleague engagement strategy across the Retail Bank division, with a key focus on the Group’s brands and values.
• Rollout of the leadership behaviors (building on Values in Action): Yamna worked on the landing and delivery of this change program in the Retail Bank for senior managers and above, as well as colleagues with line manager responsibility or a leadership role. She built the supporting materials and was the lead in delivery to Business Unit advocates.
  Yamna conducted an analysis of the Engagement survey and Financial Services benchmarking against the Banking Standards Board survey. She led the development of the divisional-level culture pulse survey. Yamna carried out external research to benchmark LBG against other FS, using the findings to develop culture metrics and indicators.
  Yamna led the internal communications plan and strategy, tying in with Group Corporate Affairs. She led the team for external industry award recognition, planning, writing, and developing full entries from draft to final submission. The team has been announced for all.
• Monthly competitor analysis of industry-wide retail design developments, and presenting this agenda item at the Transforming Branches Sponsorship Committee, highlighting emerging trends and risks.
  Yamna visited branches, gathered insight from colleagues, and reviewed analytics to draft a formal review of current formats, prominently the new Halifax Flagship.
• Yamna ensured that key branch design issues had consideration for customer vulnerability.
• Yamna supported the development of the implementation strategy for branches, driving continuous innovation in line with digit, while maintaining the human face. Translating this for designers and agencies on key design mock-ups.

• Assistant Director of the Harrow Centre of Explore, a leading learning institution in the North region with over 130 learning centers across the U.S. and America, Ofsted-registered tuition in Math and English using EdTech.
• Yamna's role included planning annual business plans with quarterly reviews, strategically planning against KPIs, and using forecasting for projected outputs. Applied learned methods and improved processes (including the company's learning software) to enhance retention rates.
• Yamna contributed to the sales marketing strategy for each quarter based on the Remote Marketing Units (RM), forming partnerships with local schools, businesses, and community services to expand branding and outreach. She planned targeted parent approaches based on ongoing trend analysis, created staff as, and provided training sessions for staff members, including the tutor team.
• Daily routines included processing daily payments, conducting monthly banking, managing debt recovery, and overseeing bottom-line financial profitability measures. Yamna collaborated with the management to provide bespoke customer service to 325 clients, using the software SuccessMaker to deliver tailored learning packages for each customer, offering feedback, and monitoring the national curriculum.

• Engaged in a diverse array of research projects and proposals encompassing finance, energy, the Middle East, Africa, and Central Asia. Providing clients with advisory and business development services rooted in political and economic insights on the MENA region.
• Yamna hosted and coordinated various working groups, including the Women in Arab Finance Association (WAFA), ACCESS - Women in Energy (part of the Windsor Group, WEG), and Minorities in the Middle East (MIME). She was responsible for setting the meeting agenda and ensuring participation from senior public and private sector figures.
• Yamna organized annual consultations at Windsor Castle to brief on the year's discussions. Her duties included writing and editing newsletters, studies, and collaborating with Lady Olga Maitland for the British Business Council. She assisted in research, providing bespoke business intelligence and advice.
• Yamna led the retention strategy by establishing best practices. She organized expert tables in the UK and overseas, involving ex-diplomats, government officials, and senior members; she liaised with media organizations, coordinating press releases, interviews, and networking seminars with delegates.