YANTO BONG
DEL ANI BUILDING AL QOUZ 4,UAE
Summary
Dynamic professional with expertise in multilingual communication, fluent in English, Indonesian, and Chinese, offering strong translation and interpretation skills. Demonstrates exceptional customer service abilities through professional client handling and efficient inquiry resolution. Proficient in administrative tasks such as scheduling, calendar management, and office organisation, complemented by technical proficiency in Microsoft Office and basic database systems. Adept at problem-solving with quick decision-making under pressure and excels in teamwork within multicultural environments. Committed to effective time management by prioritising tasks to meet deadlines without compromising quality.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Receptionist & Administrative Assistant
The Citadel Tower
Marasi Dr Bussiness Bay, UAE
09.2023 - 08.2025
- Handled appointment scheduling to ensure smooth daily operations.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
Bangkok Marriott Hotel Sukhumvit
Receptionist&Translator
2 Sukhumvit Soi 57, Khlong Tan Nuea, Watthana, THAILAND BANGKOK
03.2022 - 08.2023
- Applied positive customer service approach to increase satisfaction levels.
- Greeted and assisted visitors, clients, and guests in a professional and friendly manner.
- Managed incoming calls, emails, and correspondence, ensuring timely responses and proper routing.
- Translated written documents, reports, and company communications (English ⇆ Indonesian / Chinese other languages as needed)
- Improved efficiency and productivity by acquiring new skills.
PT Animale Restaurant
Waitres &Receptionist
MD Place 11th Floor Jl Setia Budi Selatan No 7, INDONESIA JAKARTA
05.2021 - 01.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
PT IWIP
Translator
SULAWESI TENGGARA, INDONESIA
04.2019 - 05.2021
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma - High School Diploma – SMK Negeri 1 Jawai Selatan | 2017
High School Diploma
West Borneo ,Indonesia 02.2017 - 03.2019
Skills
- Languages: Fluent in English & Indonesian &Chinese (oral and written), strong translation and interpretation skills
- Customer Service: Professional client handling, creating positive first impressions, resolving inquiries efficiently
- Communication: Clear and confident interpersonal skills, active listening, cross-cultural communication
- Administrative Skills: Scheduling, calendar management, data entry, record keeping, and office organization
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint), email management, and basic database systems
- Problem-Solving: Quick decision-making under pressure, adaptable in fast-paced environments
- Teamwork & Collaboration: Effective in supporting managers, colleagues, and multicultural teams
- Time Management: Prioritizing multiple tasks and meeting deadlines without compromising quality
Languages
Indonesian
Native
English
Fluent
Chinese (Mandarin)
Native
Affiliations
- Languages & Reading: Enjoy learning new languages and reading to improve communication skills.
- Travel & Cultural Exploration: Passionate about experiencing different cultures, which enhances cross-cultural understanding.
- Writing & Blogging: Interested in writing articles and sharing experiences, improving attention to detail and clarity in communication.
- Fitness & Sports: Regularly exercise to maintain focus, energy, and discipline.
- Volunteering & Community Work: Active in helping communities, showing empathy and teamwork
Certification
Awards & Recognitions:
- Best Employee of the Month – Bangkok Marriott Hotel Sukhumvit (2022)
- Outstanding Translation Accuracy Recognition – Global Solutions Ltd (2020)
- Academic Public Speaking – Diploma High School SMK 1 Jawai Selatan (2018)
Accomplishments:
- Successfully coordinated translation and interpretation for multiple international meetings.
- Implemented efficient front desk management system, improving office workflow.
Licenses & Certifications:
- Certificate in Professional Translation – PT IWIP 2019
- Bussiness Marketing Excellence Certification – Diploma High School, 2018
Timeline
Receptionist & Administrative Assistant
The Citadel Tower
09.2023 - 08.2025
Bangkok Marriott Hotel Sukhumvit
Receptionist&Translator
03.2022 - 08.2023
PT Animale Restaurant
Waitres &Receptionist
05.2021 - 01.2022
PT IWIP
Translator
04.2019 - 05.2021
High School Diploma - High School Diploma – SMK Negeri 1 Jawai Selatan | 2017
High School Diploma
02.2017 - 03.2019
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