Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
YASEEN AHAMED SHAFEEN

YASEEN AHAMED SHAFEEN

Sales Coordinator
Dubai,Dubai

Summary

Sales Coordinator with a proved ability to meet business requirements.Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales Coordinator

AUTO EMPORIUM LLC
Dubai
2021.10 - Current


  • Prepared sales reports and metrics.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed efficient RFP database and responses, generating timely reports to inform and adjust plans.
  • Reduced errors during sales and service processes by devising and deploying template responses.
  • Created documents recommended courses of actions to assist upper management in complex decision-making issues.
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.

Customer Service Representative

SEA HAWK LINES SHIPPING LLC
Dubai
2019.07 - 2021.01


  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Documentation Executive

Sea Hawk Lines Shipping LLC
Dubai
2019.07 - 2021.01
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Prepared all required documentation for shipments, including customs paperwork.

Education

Master of Business Administration (MBA - Marketing & Finance

The MEASI Institute Of Management
2017.07 - 5 2019

Bachelors of Commerce (B.Com - General

The New College
2013.06 - 5 2016

Skills

Good employee relations – Stress tolerance, patience and integrity.undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Coordinator

AUTO EMPORIUM LLC
2021.10 - Current

Customer Service Representative

SEA HAWK LINES SHIPPING LLC
2019.07 - 2021.01

Documentation Executive

Sea Hawk Lines Shipping LLC
2019.07 - 2021.01

Master of Business Administration (MBA - Marketing & Finance

The MEASI Institute Of Management
2017.07 - 5 2019

Bachelors of Commerce (B.Com - General

The New College
2013.06 - 5 2016
YASEEN AHAMED SHAFEENSales Coordinator