Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
YASEEN AHAMED SHAFEEN

YASEEN AHAMED SHAFEEN

Sales Coordinator
Dubai,Dubai

Summary

Sales Coordinator with a proved ability to meet business requirements.Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales Coordinator

AUTO EMPORIUM LLC
Dubai
10.2021 - Current
  • Prepared sales reports and metrics.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed efficient RFP database and responses, generating timely reports to inform and adjust plans.
  • Reduced errors during sales and service processes by devising and deploying template responses.
  • Created documents recommended courses of actions to assist upper management in complex decision-making issues.
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.

Customer Service Representative

SEA HAWK LINES SHIPPING LLC
Dubai
07.2019 - 01.2021
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Documentation Executive

Sea Hawk Lines Shipping LLC
Dubai
07.2019 - 01.2021
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Prepared all required documentation for shipments, including customs paperwork.

Education

Master of Business Administration (MBA - Marketing & Finance

The MEASI Institute Of Management
07.2017 - 5 2019

Bachelors of Commerce (B.Com - General

The New College
06.2013 - 5 2016

Skills

Good employee relations – Stress tolerance, patience and integrityCustomer focused service

Retail store support

Recordkeeping strengths

Sales expertise

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Sales Coordinator

AUTO EMPORIUM LLC
10.2021 - Current

Customer Service Representative

SEA HAWK LINES SHIPPING LLC
07.2019 - 01.2021

Documentation Executive

Sea Hawk Lines Shipping LLC
07.2019 - 01.2021

Master of Business Administration (MBA - Marketing & Finance

The MEASI Institute Of Management
07.2017 - 5 2019

Bachelors of Commerce (B.Com - General

The New College
06.2013 - 5 2016
YASEEN AHAMED SHAFEENSales Coordinator