Yaser Toutah
Dubai
Summary
Product Manager with 10 years across product and engineering, focused on customer-facing digital products and marketplace e-commerce. At talabat I own vendor-facing product across a high-scale delivery marketplace — running discovery directly with users, shipping features that generated eight-figure GMV, and delivering AI-powered solutions like a GenAI support agent. I take products end to end from discovery and ideation through delivery and optimization, working closely with commercial, ops, and CX teams and using data alongside product sense to decide what to build.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Product Manager III, Catalog & POS Integration
talabat
Dubai, UAE
07.2024 - Current
- Own vendor catalog and POS integrations; connecting external partner systems with internal platforms via APIs, ensuring reliable data flow across third-party and internal services
- Manage product backlog, requirements, and acceptance criteria, translating business needs into prioritized technical delivery
- Built vendor-facing operational tooling (bulk availability, bulk price updates) that increased self-service by ~30% and reduced operational load
- Led delivery of a GenAI support agent that auto-resolves L1 tickets, cutting support volume ~40%
- Led the catalog item ID migration (Int32→Int64) across services to prevent ID exhaustion for millions of weekly items, ensuring business continuity
- Co-own UAT and release readiness, coordinating rollout to partners and internal teams
Technical Product Manager II, Platform Engineering
Glovo
Barcelona, Spain
01.2022 - 12.2023
- Owned backlog and roadmap for platform/infrastructure tooling serving 300+ engineers
- Launched an Internal Developer Portal (Backstage) and Service Catalog as the single hub for infrastructure and service ownership
- Designed and led the OKR process across the Platform cluster (5–6 squads)
- Co-led migration of Glovo's Slack workspace into Delivery Hero's global instance — de-risking a ~16-hour cutover with disaster recovery and continuity planning
SDE II, then promoted to SDE III
Expedia Group
Amman, Jordan
04.2018 - 02.2022
- Integrated global home pages into an internal CMS, reducing content-update time from a day to minutes and eliminating engineering dependencies
- Replaced manual biweekly deployments with a fully automated CI/CD pipeline, increasing release velocity 5x
- Made an open-source contribution that reduced ticket management time from hours to minutes for global operations teams
- Mentored and onboarded new engineers and interns in the EMEA region, developing team capability
Java EE Developer
EtQ
Amman, Jordan
06.2016 - 04.2018
- Designed and developed a Java/JSF-based upgrade tool for a complex QMS, reducing product upgrade cycles from weeks to a single day
- Refactored core code and developed new features using Java, Apache Ant, MySQL, and Tomcat to enhance application performance and maintainability
Education
Master of Science, Enterprise Systems Engineering
Princess Sumaya University for Technology
Amman, Jordan01-2021
Bachelor of Science, Computer Information Systems
University of Jordan
Amman, Jordan01-2016
Skills
- Product Craft: Product Discovery & Ideation, Product Lifecycle (Discovery→Delivery→Optimization), Roadmapping, Requirements & Acceptance Criteria, Stakeholder Management
- Commercial & Data: Customer-Facing Products, E-commerce & Marketplace, Revenue & Growth Metrics (GMV, AOV), A/B Testing, Data-Driven Decision Making
- AI & Technical: AI/GenAI Product Delivery, LLM Integration, APIs & System Integrations, Distributed Systems
Certification
- SVPG Product Masterclass - 2025
- Certified Scrum Product Owner (CSPO)® - 2024
- PMI Agile Certified Practitioner (PMI-ACP)® - 2023
- AWS Certified Cloud Practitioner - 2020
- Oracle Certified Associate (Java 8) - 2017
Timeline
Product Manager III, Catalog & POS Integration
talabat
07.2024 - Current
Technical Product Manager II, Platform Engineering
Glovo
01.2022 - 12.2023
SDE II, then promoted to SDE III
Expedia Group
04.2018 - 02.2022
Java EE Developer
EtQ
06.2016 - 04.2018
Master of Science, Enterprise Systems Engineering
Princess Sumaya University for Technology
Bachelor of Science, Computer Information Systems
University of Jordan