Yash Rawal
Dubai
Summary
Results-driven Compliance Specialist with extensive expertise in supply chain management and retail operations. Proven ability to drive sales, ensure regulatory adherence, and enhance customer experiences. Committed to leveraging technical skills to support organizational growth and success.
Overview
8
8
years of professional experience
Work History
Compliance Manager
Amazon Development Center India Pvt. Ltd.
10.2022 - 03.2025
- Increased team performance by leading 16-18 Sr. Associates in compliance operations.
- Achieved 97% accuracy in product classification through cross-functional collaboration and audits.
- Drove chemical safety and regulatory compliance initiatives within operations.
- Enhanced reporting efficiency by 20% through ETL-based automation implementation.
- Developed dashboards for real-time tracking, improving strategic review processes.
- Trained associates on SOPs, serving as primary contact for process inquiries.
Supply Manager
Delhivery Pvt. Ltd.
12.2021 - 10.2022
- Ensured timely order execution by managing fulfillment operations and team performance.
- Achieved 100% SLA compliance through proactive issue resolution and real-time truck allocation.
- Strengthened supply network by leading vendor onboarding and service level management.
- Drove 85% vendor adoption of logistics app, enhancing inventory visibility and transparency.
- Negotiated service terms with vendors, aligning relationships with business objectives.
- Trained vendors on platform usage through cross-state presentations, optimizing truck placement.
Retail Manager
Cars24 Services Pvt. Ltd.
10.2018 - 12.2021
- Achieved revenue growth through regional sales and service strategies.
- Boosted local engagement via targeted micro-marketing and cold calling efforts.
- Enhanced staff product knowledge, resulting in 10% sales growth.
- Improved consumer satisfaction by refining operational procedures and increasing NPS score.
- Strengthened team performance through continuous coaching and feedback.
- Maintained high sales conversion rates with personalized consultative selling.
Assistant Manager – Sales
Tata Tele Services Ltd.
06.2017 - 10.2018
- Increased productivity by managing 5 vendor partners and 15 sales reps.
- Consistently met revenue targets through effective lead generation and cold calling.
- Reduced manpower attrition and resolved partner issues for operational continuity.
- Achieved revenue growth via strategic customer retention and cross-selling initiatives.
- Ensured smooth onboarding by overseeing order documentation and customer activation.
- Tracked growth and engagement opportunities by managing customer profiles in Salesforce.
Education
PGDM - Marketing
MIT School of Business
Pune01.2017
BBA - Finance
Acropolis Institute of Management
Indore01.2015
Skills
- Sales leadership
- Team management
- Operational efficiency management
- Supplier relationship management
- Client relationship management
- Employee training
- Proficient negotiation strategies
- Effective time management
- Team coaching
- Compliance assessment and evaluation
- Curriculum design
- Conducting internal audits
- Training and education
Accomplishments
- Drove 100% SLA compliance in logistics operations through real time truck allocation optimization
- Enabled 2 headcount savings by integrating automation into compliance workflows.
- Successfully led a compliance team that achieved 97% product classification accuracy through audits and cross-team collaboration.
- Achieved 85% vendor adoption of a logistics app, enhancing visibility and process transparency.
- Recognized as the Best Performer in Pune with a 29% conversion rate in 2020
- Best Retail Associate (PAN India) awardee for outstanding performance in car procurement and revenue generation
Language
English
Hindi
Timeline
Compliance Manager
Amazon Development Center India Pvt. Ltd.
10.2022 - 03.2025
Supply Manager
Delhivery Pvt. Ltd.
12.2021 - 10.2022
Retail Manager
Cars24 Services Pvt. Ltd.
10.2018 - 12.2021
Assistant Manager – Sales
Tata Tele Services Ltd.
06.2017 - 10.2018
PGDM - Marketing
MIT School of Business
BBA - Finance
Acropolis Institute of Management