YASHIKA TEWATIA
Dubai
Summary
Seeking to leverage skills and expertise in a challenging role within a dynamic organization. Dedicated and experienced Food and Beverage Hostess with a proven track record of providing exceptional service in luxury hospitality environments. Eager to contribute dynamic customer service skills and attention to detail to a prestigious establishment, leveraging experience gained.
Overview
3
3
years of professional experience
Work History
WAITER/ HOSTESS
JA RESORTS AND HOTEL
11.2022 - Current
- Provided personalized service to guests in luxury hotel setting, ensuring exceptional dining experiences
- Demonstrated excellent communication skills while coordinating with kitchen and serving staff to deliver prompt and accurate service
- Maintained professional demeanor during high-pressure situations, prioritizing guest satisfaction above all else
- Collaborated with management to develop innovative strategies for enhancing guest experience and increasing efficiency.
RePUBlik European Bistro
- Delivered exceptional dining experiences, maintaining a warm and welcoming atmosphere
- Assisted in menu presentation and promotion of specials.
Bibe Rooftop
- Played a key role in delivering memorable dining experiences with a panoramic view
- Demonstrated strong teamwork and communication skills in a diverse team environment.
81 International Restaurant
- Contributed to maintaining high standards of service and ambiance
- Ensured guest needs were met promptly and courteously.
TRAINEE
THE LALIT
12.2020 - 03.2021
- Gained hands-on experience in various core departments of the hotel
- Demonstrated proficiency in handling responsibilities within the Food and Beverage department, earning appreciation letters for exceptional performance.
- Appreciation Letter for Outstanding Performance (Food and Beverage Department)
Education
BSC. HOSPITALITY AND HOTEL ADMINISTRATION -
THE LALIT SURI HOSPITALITY SCHOOL
FARIDABAD, HARYANA08.2022
12 -
D.A.V PUBLIC SCHOOL
JHAJJAR, INDIA04.2018
10 -
K.L MEHTA DAYANAND PUBLIC SCHOOL
FARIDABAD, HARYANA04.2016
Skills
- Excellent customer service and communication skills
- Proficient in handling various responsibilities within the Food and Beverage department
- Strong teamwork and collaboration abilities
- Ability to thrive in a fast-paced and dynamic environment
- Multitasking and time management skills
- Making sales report, DSR report, productivity report
- Marketing and sales experience
- Allergy awareness
- Opening and closing restaurant
- Order store items and storing on correct places according FIFO standard
- POS handling
- Handling guest complaint
Key Achievements
- Selected to represent JA Resorts and Hotel at the prestigious Dubai Expo, serving VIP guests and dignitaries and Honored with the opportunity to serve notable personalities such as Bill Gates maintaining confidentiality and professionalism at all times.
- Got the chance to visit the Dubai Air Show, serving VVIP GUEST.
Timeline
WAITER/ HOSTESS
JA RESORTS AND HOTEL
11.2022 - Current
TRAINEE
THE LALIT
12.2020 - 03.2021
RePUBlik European Bistro
Bibe Rooftop
81 International Restaurant
BSC. HOSPITALITY AND HOTEL ADMINISTRATION -
THE LALIT SURI HOSPITALITY SCHOOL
12 -
D.A.V PUBLIC SCHOOL
10 -
K.L MEHTA DAYANAND PUBLIC SCHOOL
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