Experienced project professional with advanced skills in project governance, business analysis, and HR manpower planning. Proven ability to optimize workforce resources, enhance organizational efficiency, and drive strategic HR initiatives. Strong focus on delivering business benefits by developing best practices and creating a high-performing project environment.
Overview
18
18
years of professional experience
Work history
HR Specialist
Dubai Culture
Dubai
04.2023 - Current
Studying and analyzing and forecasted future job needs for Dubai Culture Authority, providing valuable insights for organizational growth and strategic planning
Analyzing the financial impacts of introducing new positions, ensuring alignment between HR strategies and budgetary objectives
Led the enhancement of methodologies for job needs assessment, employee productivity measurement, recruitment, performance management, and talent retention guide
Reviewed and updated systems such as training, scholarships, and official assignments for executive managers
Study the organizational restructuring process with a focus on staff redeployment, financial calculation, and cost management to effectively integrate employees into a new functional structure, ensuring seamless transitions
Analyzing the costs associated with cancellation of vacant positions, developed a model for this process, and discussed it with the department of finance
Facilitated executive management meetings by identifying critical needs and shaping strategic vacancy planning
Managing and updating departmental vacancy budgets, ensuring they align with organizational goals and maintain fiscal accuracy
Conducting preliminary studies for optimal employee placements, collaborating with sector CEOs for effective onboarding and alignment with their objectives
Preparing and addressing requirements for the 'Organizational Structure Creation Model,' aligning with the Executive Council's needs
Member of the team responsible for preparing the excellence file for the Dubai Government Excellence program
Monitoring and addressing internal audit feedback and closing HR-related audit points to ensure compliance
Defined Level 3 Human Resources Department KPIs and updated the performance management system, cascading these indicators across HR sections.
HR Data management and business Specialist
New Zealand Steel
11.2019 - 04.2023
Advise the annual budget Plan reviews across the business, ensuring its aligned to benchmarking and comparable roles are within the approved range, eliminating bias gaps if applicable, and preparing the corrective action
Regularly review and provide recommendations for policies, ensuring alignment across the business
Implement modern and innovative solutions and enhancements to systems, tools, and processes, to support and participate in a range of continuous improvement projects and initiatives and build smart systems
Review, enhance and implement human resource programs including, but not limited to, performance management system, workload analysis, productivity, reward, and recognition
Assist in developing organizational development strategies in coordination with the manpower planning committee
Assist in the manpower planning process by developing the most appropriate methods for forecasting and estimating future manpower and available supply to meet the organization’s growth; develop and implement the resource allocation
Analyzing and communicating high-quality business and systems requirements for decision making
Advise on the organizational change and restructures
Support and coordinate the HR processes
Monitoring end-to-end recruitment plan and ensure to comply with the approved budget
Create and regularly update HR documents and templates to exceed best practice procedures and delight the employees
Develop reports to track the HR department’s most important KPIs
Contribute to the health and safety team
Member of a subcommittee for preparing the budget for jobs, salaries, and wages.
Business Intelligence Specialist
Vision West
12.2017 - 11.2019
Provide the organization with its information needs, this will be achieved by bringing together various systems from around the organization into a single area – “InfoHub”
Convert all the data to graphical reports, illustrated in tables and graphs using various tools such as (Power BI, and Tableau) to submit to the board
Standardize the methodology and practices relating to system performance and enhancements
Support the Business Intelligence Manager with excellence across the BI Function
Compile data from multiple sources and sometimes disparate systems and present it in a way that enhances the quality of decision-making
Digging into data when data is not understood and drawing connections with what’s happening ‘on the ground’
Develop KPI dashboards to generate “one source of truth”
Evaluate recommendations for change or process improvements
Coordinate with all stockholders (MSD, HF, and DHB) to ensure set up in the right way to collect and report data to Ministry of Housing and Urban Development (HUD) within the required timeframes
Analysis and review of forecasts and progress of projects and deliver in monthly, including comparisons between months
Develop and manage audit logs and exception reports to ensure data integrity is maintained
Oversee direct contact with the vendor in relation to the management of the application
Engage in system enhancement requests and come up with the best solution
Develop a comprehensive understanding of the current features and functionality within the applications and relate these to the needs of the business
Assist the Business Intelligence team with upholding ‘one version of the truth, through the development and use of a common business language (business glossary).
Chief Analyst
Roads & Transport Authority
03.2013 - 06.2017
Participate in design and development system to achieve the highest level of accuracy and customer satisfaction, by automation of key processes
Participate in preparing the forecasting of the yearly manpower budget by identifying current and future jobs requirements and identifying the required competencies for these jobs
Recommending changes to existing procedures and practices based on analysis of data located in the current working system
Documenting all procedures and providing the required documents in the Government Excellence performance program for the Government of Dubai
Laying down Emiratization plans and coordinating with all stakeholders to implement those plans
Manage the changes in the organization structure and apply this change in the GRP system and update the position hierarchy
Keep a record of all approved jobs across organizations/departments and make use of all relevant information, references, and records based on manpower appropriations to ensure that they are properly documented and maintain their confidentiality and security at all times
Member of the HR committee, representing the manpower planning section
Prepare Monthly, Quarterly, and Yearly KPI and Achievement report for submission to the Senior Management
Study and analyze career paths and classify into functional groups and identify competencies for each group
Develop reporting systems to deliver improved reporting on a monthly, quarterly and annual basis
Analysis of the reports related to the core business and extracting value from our data to support quality decision-making
Focal Point between the HR department and IT team to ensure requirements are elaborated, validated, and implemented
Study all the workload analysis forms and ensure its within the standers
Responsible for preparing financial budget reports with monthly comparisons and submitting them to finance management
Review Manpower and recruitment policies to ensure the effectiveness of selection techniques and recruitment programs consistent with the best practices
Analyze data and apply the required review and modification in the GRP (HR system).
HR Senior Analyst
Roads & Transport Authority
10.2010 - 03.2013
Provides support for applications on a daily basis, including, but may not be limited to, reviewing problems reported, prioritizing and researching these problems, determining the solutions, and resolving them
Define the organization and position hierarchy for the Purchasing and Contracts Department and resolve all the problems with liaison with Rulers Court (Diwan)
Handle all the changes and updates for RTA Structure and GRP
Responsible for analyzing the HR and Payroll process and business rules and implementing it in the system
Handle recruitment activities for senior levels which include sourcing, screening, interviewing, and hiring of candidates
Oversees HR module of the database, structures, files, and interface requirements for integration requests with any other system in coordination with the stakeholders
Works directly with agencies and sector business users to resolve issues within our defined SLAs
Responsible for Internal and external reports such as Financial, Statistical as well as other indicators
Prepare detailed workflow charts and diagrams that describe input, output, and logical operation and Participate in formalizing all processes
Support developer in maintaining and improving support services catalog and monitoring and reporting on service levels
Formalize all processes, procedures, and standards (including KPIs used in the evaluation process) for the Human Resources Planning function
Liaise between the business units and the development team
Creates Requests for Change (RFC) for all changes implemented by or requested by Application Support
Conducts end-user satisfaction surveys and provides reports to management
Recommending changes to existing procedures and practices based on analysis of data located in the current working system (Oracle System, ERP).
HR Analyst
Roads & Transport Authority
02.2007 - 10.2010
Develop operating manpower policies and systems consistent with the best practices for it to be reviewed by higher management
Recommend ways to use the system to automate processes, using new GRP functionalities
Coordinate with the Strategy Department in relation to the translation of sections & departments in RTA
Coordinate with Rules Court with regards to GRP calls and ensure it’s being addressed and closed
Stream-line the HR operation and set standards for the process based on the HR& Development practices and business rules
Handle all problems in GRP related to HR
Analyze (exit interviews, Promotions and Transfer, informal feedback, and all other approved HR&D channels) and propose ways to proactively reflect them in HR&D policies
Evaluate new positions related to restructuring
Keep track of help desk tickets pertaining to the specific systems and follow through until the ticket is resolved
Responsible for full administration and configuration of the HR systems
Supports in classifying and categorizing requests for bug fixing and prioritizing action and producing system performance reports that support service level reporting
Documents the processes and procedures required for support
Prepare Monthly, Quarterly, and Yearly KPI and Achievement report for submission to the Senior Management.
Education
B.Sc. in Computer Science - undefined
AL Mansoor College University Baghdad
Postgraduate HIGH Diploma in Computer and Information Sciences - undefined
NewZealand
undefined
Skills
Excellent knowledge of HR processes and reporting Analysis
Knowledge of HR systems essential (HRIS Systems)
Ability to manipulate and analyze large and complex amounts of data
Experience in deploying processes and systems change in a complex environment
Ability to manage multiple and conflicting priorities to meet strict deadlines
Able to interpret data and provide sound recommendations with supporting analytics
Ability to build good working relationships with both internal and external stakeholders
Artificial intelligence and machine learning skills
Manage applications of operational systems (GRP Oracle system)
BI analysis tools & virtualization (Power BI, Tableau, SQL, MATLAB)
Projects Management and Performance skills
Problem-solving and risk management skills
Data management and analytic thinking skills
Knowledge transfer and Presentation skills
Excellent Communication & time management skills
Microsoft Office skill
Experience in the use of standard business analysis methodologies, tools, and techniques
Custom
References are available upon request.
Timeline
HR Specialist
Dubai Culture
04.2023 - Current
HR Data management and business Specialist
New Zealand Steel
11.2019 - 04.2023
Business Intelligence Specialist
Vision West
12.2017 - 11.2019
Chief Analyst
Roads & Transport Authority
03.2013 - 06.2017
HR Senior Analyst
Roads & Transport Authority
10.2010 - 03.2013
HR Analyst
Roads & Transport Authority
02.2007 - 10.2010
B.Sc. in Computer Science - undefined
AL Mansoor College University Baghdad
Postgraduate HIGH Diploma in Computer and Information Sciences - undefined
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