Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yasir Nishat

Ajman

Summary

Successful Lead Teller with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Lead Teller successfully displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Senior Bank Teller

Sharjah Islamic Bank
01.2014 - Current

Balance currency, coin, and cheques in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

  • Cash cheques and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive cheques and cash for deposit, verify amounts, and cheques accuracy of deposit slips.
  • Examine cheques for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
  • Meet transaction processing standards and maintain high level of customer service standards.
  • Ensure optimum cash management.
  • Ensure errors free transaction.
  • Supervise front desk operations and given training to new staff.
  • Meet transaction processing standards and maintain high level of customer service standards.
  • In charge inward & outward clearing and maintenance of relevant books / records.
  • Issuance, Cancellation & Payments of Manager Cheque / M.C / D. D’s
  • Cards and cheque returns.
  • Custodian of branch and cash vault key & security documents i.e. D.D & M.C
  • Count currency, coins, and cheques received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or central bank.
  • Using communications skills to handle customers by giving them best services & support.
  • CBUAE cash deposit and cash withdraw, Sound knowledge of cash management principles and procedures of CBUAE.
  • Adhere to the Anti-Money Laundering (AML) policies, as per company policies and regulations of the Central Bank of U.A.E.
  • Foreign currencies operations.
  • Process monitory transactions.
  • Remittance through telex and swift transfers.
  • Salary transactions.
  • Maintained a thorough understanding of bank products, services, and regulations, ensuring the ability to provide knowledgeable guidance to customers.
  • Cross-sold credit cards, loans and other bank products.

Head Teller

Habib Exchange Co. L.L.C – Dubai. (U.A.E)
08.2008 - 11.2014
  • Foreign currencies Operations
  • Process monetary transactions.
  • Remittances through Telex, Swift transfer, Western Union and by Demand Drafts
  • U.A.E salary payments according to WPS (Wage Protection System)
  • Process cash deposits and payments.
  • Payments against credit cards and travelers cheques.
  • Maintain and balance cash drawer.
  • Maintain requested efficient turnaround time and service standard to achieve maximum customer’s satisfaction.
  • Handling internal transfers and interbank transfers.
  • Conduct marketing and gather data of the prospect clients to increase the volume of transactions.
  • Adhere to the Anti-Money Laundering (AML) policies, as per company policies and regulations of Central Bank of the U.A.E.

Database Operator

E-Horizon Pakistan P.v.t. Limited.
01.2007 - 01.2008
  • Tested programs and databases to identify issues and make necessary modifications.
  • Participated actively in team meetings while offering insights into possible optimizations that could be made within the database environment.
  • Modified databases to meet needs and goals determined during planning process.
  • Conducted ongoing assessments of existing infrastructure conditions to identify areas requiring improvement or enhancement.
  • Reviewed charged documents for accuracy as well as corrected errors, returns documents to source or enter missing data.
  • Maintained control of input documents by properly following batch control procedures.
  • Efficiently and accurately recorded financial and related data.
  • Informing team leader about unusual situations affecting productivity, accuracy and efficiency of data flow.
  • Responsible for other duties as assigned.
  • Fast and accurate data entry.

Education

Bachelor of Arts - Law & Political Science

University Of Peshawar
Peshawar
06.2008

Skills

  • Issue Resolution
  • Product Recommendations
  • Training and Development
  • Fraud Detection Skills
  • Payment Processing
  • Currency Conversion Knowledge
  • Transactions Processing
  • Cash counting
  • Staff Supervision
  • Balance Verification and Reconciliation
  • Transaction Error Identification
  • Team Cooperation
  • Banking Terminology Familiarity
  • Relationship Building Aptitude
  • Signature Verification
  • Cash Handling Accuracy
  • Cash handling expertise
  • Reliable and Responsible
  • Cash Handling
  • Teller Support
  • Cash handling and management
  • Transaction Processing

Languages

Urdu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Punjabi
Bilingual or Proficient (C2)

Timeline

Senior Bank Teller

Sharjah Islamic Bank
01.2014 - Current

Head Teller

Habib Exchange Co. L.L.C – Dubai. (U.A.E)
08.2008 - 11.2014

Database Operator

E-Horizon Pakistan P.v.t. Limited.
01.2007 - 01.2008

Bachelor of Arts - Law & Political Science

University Of Peshawar
Yasir Nishat