YASIR ZAFAR
DUBAI ,UAE
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at WARDAT ALSYOOF TOURISM LLC. Skilled in project management and digital marketing, adept at fostering customer relationships and driving business strategy. Achieved significant growth by leveraging leadership abilities and Microsoft Excel expertise to analyze and optimize business operations.
Overview
5
5
years of professional experience
Work History
Manager
WARDAT ALSYOOF TOURISM LLC
Dubai , UAE
2024.06 - Current
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
Marketing manager
M I A PROJECT MANAGEMENT SERVICES
Bur Dubai , UAE
2023.10 - Current
- Supervised all marketing and planning activities to achieve company goals.
- Advised on marketing strategy with strong industry knowledge.
- Negotiated contracts with clients, influencers, and ambassadors, resulting in mutually favourable partnerships and increased growth.
- Developed strategy for social media marketing with cohesive messaging across multiple platforms.
Electrical engineer
WADI AL TAWAADO ELECTROMECHANICAL FITTINGS & FIXTURES
Dubai , UAE
2021.10 - 2023.10
- Supervised technicians and craftspeople during projects.
- Supervised technicians in installing and maintaining MV, LV, and HV systems, overseeing safety and operational efficiency.
- Calculated loads to size sizing wire and circuit protection for optimum performance and safety.
- Diagnosed and rectified electrical faults, minimising downtime and optimising system performance.
General manager
MAKHDOOM MUHAMMAD TECHNICAL SERVICES LLC
Dubai , UAE
2019.08 - 2021.08
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Managed high-performing teams to deliver quality customer service and stable profits.
Education
High School Diploma - Matric
PAKISTAN MODEL HAIG SCHOOL
LAHORE PAKISTAN 2011.08 -
I.Com -
SUPERIOR COLLEGE OF COMMERCE LAHORE
LAHORE PAKISTAN 2013.09 -
Bachelor of Commerce -
SUPERIOR UNIVERSITY LAHORE
LAHORE PAKISTAN 2015.12 -
Skills
- Leadership skills
- Project Management
- Digital marketing
- Customer relationship building
- Microsoft Excel
- Team Leadership
- Business strategy
- Customer rapport
Languages
English
Beginner
Arabic
Advanced
Urdu
Advanced
Affiliations
- CRICKET
- TRAVELING
- MUSIC
- READING BOOKS
Timeline
Manager
WARDAT ALSYOOF TOURISM LLC
2024.06 - Current
Marketing manager
M I A PROJECT MANAGEMENT SERVICES
2023.10 - Current
Electrical engineer
WADI AL TAWAADO ELECTROMECHANICAL FITTINGS & FIXTURES
2021.10 - 2023.10
General manager
MAKHDOOM MUHAMMAD TECHNICAL SERVICES LLC
2019.08 - 2021.08
Bachelor of Commerce -
SUPERIOR UNIVERSITY LAHORE
2015.12 -
I.Com -
SUPERIOR COLLEGE OF COMMERCE LAHORE
2013.09 -
High School Diploma - Matric
PAKISTAN MODEL HAIG SCHOOL
2011.08 -
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